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Job summary

Main area
Surgery
Grade
Band 4
Contract
Permanent
Hours
Part time - 37.5 hours per week (Monday - Friday)
Job ref
408-25-213
Employer
Wirral University Teaching Hospital NHS Foundation Trust
Employer type
NHS
Site
Arrowe Park Hospital
Town
Wirral
Salary
£26,530 - £29,114 per annum pro rata
Salary period
Yearly
Closing
27/04/2025 23:59

Employer heading

Wirral University Teaching Hospital NHS Foundation Trust logo

Medical Secretary

Band 4

 

To discover why you should consider applying for a role at Wirral University Teaching Hospital NHS Foundation Trust, please watch our video and hear directly from our staff about what it’s truly like to work at WUTH and its surrounding areas: https://youtu.be/Z5oMaNXprn8

Job overview

An exciting opportunity has arisen for a  Medical Secretary  within the Surgery Division working in our ENT and Max Fax department.

The successful candidate will ideally have the AMSPAR qualification or equivalent experience; they should be organised, approachable and happy to help.

Main duties of the job

This interesting and varied role requires the ability to work well on your own initiative whilst being committed to teamwork as you will need to work with others to meet the patients’ needs.

This position also requires good communication skills, the ability to meet the demands of working in a busy environment and is able to represent the department with due professionalism.

You will responsible for implementing and managing systems for the office/team workload, ensuring work is completed within strict timescales.

You will need to exercise your judgement and initiative based on experience and knowledge of arising problems and taking appropriate action to resolve situations, including follow up with investigation results, ensuring that all results are presented to medical staff and subsequently auctioned/filed into patients medical records.

You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.

The minimum requirements for this post are:-

  • Minimum of 2 years secretarial experience
  • Audio-Typing experience
  • AMSPAR Medical Secretarial Diploma or equivalent experience
  • RSA 111 Word Processing (or equivalent)
  • Good IT Skills/ ECDL would be desirable

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see attached Job description for further information about the Medical Secretary position available with WUTH.

Person specification

Qualifications, Specific Experience & Training

Essential criteria
  • AMSPAR Medical Secretarial Diploma or equivalent experience
  • RSA 111 word processing or equivalent
  • Experience of audio typing
  • Experience of using own initiative and prioritising workload, using organisational skills
  • Previous administrative experience working with in the NHS or medical environment
Desirable criteria
  • Experience of supervising more junior staff

Knowledge & Skills

Essential criteria
  • Excellent IT skills including use of Microsoft Office
  • Excellent time management/organisational skills
  • Awareness of Trust guidelines regarding complaints, confidentiality etc.
  • Awareness of relevant NHS/departmental targets for example 18 week RTT and cancer
Desirable criteria
  • Experience of using CERNER or relevant patient database

Person Attributes

Essential criteria
  • Ability to deal with sensitive issues with tact and diplomacy
  • Polite, conscientious, courteous and of smart appearance
  • Able to recognise and escalate issues out of scope of role
  • Ability to exercise independent judgement when problems arise
Desirable criteria
  • Ability to remain calm when working under pressure
  • Ability to communicate in a professional manner with patients, relatives, Trust staff and other departments
  • Ability to work independently or as part of a team – self-motivated

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Navajo - Merseyside and CheshireDisability confident employerNHS Rainbow badgeHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Wendy Hutchings
Job title
Business Support Manager
Email address
[email protected]
Telephone number
0151 687 5111
Additional information

Extension 8339

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