Job summary
- Main area
- Admin & Clerical Band 5
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Job ref
- 110-AC239-0624
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Ynysmeurig House
- Town
- Abercynon
- Salary
- £28,834 - £35,099 per annum
- Salary period
- Yearly
- Closing
- 08/07/2024 23:59
Employer heading
Communications and Engagement Officer
Band 5
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
Our small but perfectly formed communications and engagement team is looking for two brilliant communications and engagement officers who share our love of creating great content and can bring health care to life for the half a million people in our local population.
If you're a comms or engagement professional there is no better place than the NHS to flex your creative muscles. You will have boundless opportunities to develop campaigns that help people live healthier lives, make headlines by creating exciting media opportunities, inform and engage our workforce of 13,000 colleagues in new and innovative ways, and help communities get involved and enthused in shaping the services we provide.
If you can help Cwm Taf Morgannwg University Health Board tell its story, we can help you to enjoy a career where no two days are the same and where you will be supported to be the best you can be.
For an informal chat about these roles, contact Simon Blackburn, Director of Communications, Engagement & Fundraising, at [email protected]
Main duties of the job
The post holder will help to deliver an excellent communications and engagement service to a range of stakeholders, including staff, patients, public, media, and partner organisations.
Working as part of a dedicated and skilled team, the Communications and Engagement Officer will use excellent communications skills and creativity to engage, enthuse, persuade and influence audiences. They will use their experience, together with motivational and negotiating skills, to guide staff, committees and senior managers on appropriate responses to complex issues, protecting and maintaining the reputation of CTMUHB and the NHS at all times.
They will be required to work independently, using their own initiative and judgement to deal with enquiries and requests for support from internal and external audiences. They will use good judgement to escalate issues to senior colleagues as appropriate, and seek support from peers as required.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Experience
Essential criteria
- Media handling
- Copywriting
- PR or marketing
- Public or stakeholder engagement
- Using social media to influence and inform
- Delivering, co-ordinating, and evaluating campaigns
- Providing communications advice to staff at a range of levels
Skills
Essential criteria
- Excellent communication and people skills
- Able to write engaging copy and explain complex issues in clear, simple language
- Ability to create and edit videos for use on social media, web and internal platforms
- Able to plan and oversee events involving senior members of the organisation and multiple stakeholders
- Able to manage own workload and deliver on deadlines while managing competing priorities and urgent requests
Other
Essential criteria
- Ability to travel within Cwm Taf Morganwwg University Health Boards geographical area in a timely manner
- Ability to work flexibly to meet the needs of the service.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Simon Blackburn
- Job title
- Director of Comms, Engagement & Fundraising
- Email address
- [email protected]
- Additional information
Interviews to take place early December 2023.
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