Crynodeb o'r swydd
Teitl cyflogwr
Senior Administrative Support Officer
Band 3
Rydyn ni’n darparu gwasanaethau gofal iechyd i bobl sy’n byw ym Mhen-y-bont ar Ogwr, Merthyr Tudful a Rhondda Cynon Taf, ac yn gwasanaethu poblogaeth o 450,000. Mae ein lleoliad yn ddelfrydol; rydyn ni’n agos i brifddinas Cymru, mae Porthcawl i’r gorllewin ac mae golygfeydd godidog Bannau Brycheiniog.
Ein gweledigaeth yw gofalu am ein cymunedau a’n cleifion trwy atal salwch, hyrwyddo iechyd gwell, darparu gwasanaethau gwych a lleihau’r angen am ofal cleifion mewnol lle bynnag y bo’n bosibl, trwy ddarparu gwell gofal yn y cartref, gwell gofal sylfaenol a gwell gofal yn y gymuned.
Rydyn ni’n gwerthfawrogi amrywiaeth ein staff, ac rydyn ni’n croesawu ceisiadau gan bobl o grwpiau sy’n cael eu gwarchod gan Ddeddf Cydraddoldeb 2010; mae hyn yn cynnwys oedran, rhyw, cyfeiriadedd rhywiol, hunaniaeth rhyw/ailbennu rhyw, hil/cenedligrwydd, crefydd/cred, anabledd, beichiogrwydd a mamolaeth, priodas a phartneriaeth sifil.
Mae Cwm Taf Morgannwg yn Gyflogwr Cyflog Byw.
Gwiriwch eich cyfrif e-bost yn rheolaidd. Bydd ymgeiswyr llwyddiannus yn derbyn eu holl ohebiaeth am y broses recriwtio trwy’r cyfrif e-bost gafodd ei nodi ar y ffurflen gais.
Mae croeso i bob ymgeisydd ymgeisio yn y Gymraeg neu yn y Saesneg, ac ni fydd ceisiadau yn y naill iaith na’r llall yn cael eu trin yn fwy neu’n llai ffafriol.
Sylwer bod ychwanegiad dros dro ar gyfer Bandiau 1,2 a 3 i adlewyrchu ymgorffori'r ychwanegiad i’r cyflog byw, sef £12 yr awr - £23,465 y flwyddyn. Bydd yr ychwanegiad dros dro hwn yn weithredol hyd nes y bydd y codiad cyflog blynyddol ar gyfer 2024/25 wedi’i gadarnhau
Trosolwg o'r swydd
THIS POST IS FIXED TERM FOR 12 MONTHS TO MEET THE NEEDS OF THE SERVICE.
An opportunity has arisen to join the Legal Services Department as a Senior Administrative Support Officer to provide administration support across a range of functions, based in its offices at Ynysmeurig House.
An organised individual is required to support the team with the management of Claims, Inquests and Redress. The post holder will be will be expected to have a good standard of education and have a sound knowledge of Microsoft Software, word processing, spread sheets, DatixCymru, office and filing systems.
The post holder will also be required to ensure electronic systems are updated as well process requests for information such as medical records and payments. The role will require the individuals to deal with queries and advise accordingly, escalating any concerns where necessary.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Prif ddyletswyddau'r swydd
To support the logging of Claims, Inquests and Redress which reflects patient and carer views, concerns and suggestions regarding the services provided by the Health Board.
Undertake associated clerical duties to support the Legal Services Department’s administration function and provide assistance and advice within the scope of the role to others.
Use Oracle Financial system to raise and receipt orders in accordance with Health Board financial procedures
Send cheques to Legal and Risk Services, using standard letter templates, once received from Finance.
Report any financial concerns to line manager and/or Head of Claims and Inquests
Process and request cheques and BAC payments liaising with the finance department when required.
Assist with records management to ensure that all records related to Claims, Inquests and Redress are managed in accordance with organisation’s policy
Liaise and work alongside office colleagues by providing administrative support.
Type and disseminate letters, memos and documents as directed by senior staff and undertake general administrative duties, g. opening mail, scanning mail to inboxes, answering the telephone and photocopying.
Gweithio i'n sefydliad
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Manyleb y person
Qualifications and Knowledge
Meini prawf hanfodol
- GCSE/O Level in English and Maths
- Proficient in the use of Word, Excel, Outlook & IT software
Experience
Meini prawf hanfodol
- Ablity to multi-task, prioritise workload and work to deadlines
- Confidence to communicate with all levels in order to manage expectations and maintain effective working relationships
- Ability to to work proactively, use own initiative and offer solutions
- Experience working within an office environment
Meini prawf dymunol
- Experience of taking phone calls from patients or members of the public
- Experience of supporting and prioritising the work of team members
- Experience of multi-tasking and working well under pressure
- Experience of working in the NHS/legal environment
- Experience of working with Claims, Inquests and Redress
Gofynion ymgeisio
Mae sgiliau iaith Gymraeg yn ddymunol
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Bahar Chowdhury
- Teitl y swydd
- Head of Claims and Inquests
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01443 744800
Rhestr swyddi gyda Bwrdd Iechyd Prifysgol Cwm Taf Morgannwg yn Gwasanaethau gweinyddol neu bob sector