Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-AC260-0624
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Ward 18 Princess of Wales Hospital
- Town
- Bridgend
- Salary
- £22,720 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Ward Clerk
Band 2
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
We are seeking a highly motivated individual to work as a Ward Clerk/Receptionist to be based on Ward 18 which is part of the Care of the Elderly unit , within the Medical Directorate, Princess of Wales Hospital
We aim to provide a high standard of care within our ward and we are looking for someone who is enthusiastic, motivated, has a friendly manner and an excellent work ethic.
Good organisational and communication skills are essential as well as a flexible approach to work. The successful candidate will have ideally have previous office and front of house experience, ideally in a similar role within the NHS, Social Care or other health related environment. A good general education, 3 GCSEs or equivalent, are required. Knowledge of Health Board IT systems would be desirable although full training will be given.
The successful candidate will be able to work in a busy environment and have a sensitive, caring and non-judgmental attitude towards others. They must also be flexible in their role and will be expected to assist with discharge planning.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The ward clerk will provide an efficient clerical service to support the smooth running of day to day operational issues within the ward environment. The ward clerk will work as part of a busy team providing professional reception duties and clerical support to ward 18, Princess of Wales Hospital and be expected to liaise in a professional manner with patients, visitors, colleagues, and other agencies and undertake a wide spectrum of duties within the confines of the role.
As the ward clerk the broad spectrum of the role will encompass general office duties, medical record administration duties, keeping IT systems live and up to date with patient information, tracking and recording notes, ordering supplies , reception and telephone duties.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
As the ward clerk the broad spectrum of the role will encompass general office duties, medical record administration duties, keeping IT systems live and up to date with patient information, tracking and recording notes, ordering supplies , reception and telephone duties.
Person specification
Qualifications
Essential criteria
- meets all of essential criteria
Desirable criteria
- meets all of desirable criteria
Skills
Essential criteria
- meets all essential criteria
Desirable criteria
- meets some of desirable criteria
Experience
Essential criteria
- meets all essential requirements
Desirable criteria
- meets some of desirable criteria
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Annette Riddoch
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01656 752669
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