Job summary
- Main area
- Dermatology & Ophthalmology
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-AC378-0924
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Princess Of Wales Hospital
- Town
- Bridgend
- Salary
- £44,398 - £50,807 per annum
- Salary period
- Yearly
- Closing
- 01/10/2024 23:59
Employer heading
Directorate Support Manager
Band 7
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
- To ensure the delivery of high quality, safe and effective services in line with national and locally agreed standards.
- To ensure that all relevant qualitative and quantitative targets are delivered in a timely way and with the agreed resource framework.
- Responsibility for managing all operational aspects of activity, referral and performance management.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Contribute to and support effective communication across the Care Group.
Develop and maintain effective systems of communication within the University Health Board and Local Authorities (where applicable), ensuring information and data reporting requirements are updated and available as requested.
Represent the Directorate at key meetings and forums within and outside of the University Health Board, and will feedback to the Directorate Management Team relevant information that is at times complex and sensitive.
Provide effective leadership to develop and build strong networks and relationships.
Be responsible for ensuring team members are briefed on changes within the service and providing feedback on clinical governance and performance issues to inform practice and service development.
Work with Clinical Leads to identify and assist in the development of forward thinking health and social care administrative procedures to support care pathways.
Manage complex and sensitive information effectively demonstrating excellent communication skills, both orally and in writing.
Provide clear communication through chairing regular Team Leader meetings in order to support effective communication.
Use leadership and motivational skills to manage Operational Support Managers, and provide direct input into the line management of the administration and clerical staff across all sites.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
English
Essential criteria
- Educated to Degree Level in relevant subject, plus Master’s Degree in relevant subject or possess equivalent skills, knowledge and experience.
- Management Qualification or appropriate experience in a management role within the NHS.
- Experience of performance management reporting within an NHS/Social Service environment and delivering targets within strict timescales.
- Experience of translating complex information and presenting in a range of formats.
Desirable criteria
- Project Management qualification e.g. PRINCE2.
- Significant expertise in Service administration.
- Knowledge of Myrddin/WPAS/WCCIS/FACE IT systems
English
Essential criteria
- Able to prioritise, solve problems and make decisions effectively but who can also delegate to others as appropriate. Excellent leadership skills.
- Excellent communication skills and the ability to communicate effectively with a wide range of partners.
- Ability to lead a team and foster effective team working across services and organisations.
- A pro-active manager with the ability to manage change efficiently and effectively.
- Ability to influence, negotiate with, and motivate senior managers and clinicians to assist in the development of forward thinking and joint working.
Desirable criteria
- Knowledge of targets and waiting lists.
- Welsh Speaker (Level 1) or willingness to work towards achieving this level.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Keryn Jones
- Job title
- Directorate Manager for Specialised Services
- Email address
- [email protected]
- Telephone number
- 07498719627
- Additional information
Carol Rees
Service Manager for Dermatology and Ophthalmology
07885509729
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