Crynodeb o'r swydd
Teitl cyflogwr
Appointments Coordinator
Band 3
Rydyn ni’n darparu gwasanaethau gofal iechyd i bobl sy’n byw ym Mhen-y-bont ar Ogwr, Merthyr Tudful a Rhondda Cynon Taf, ac yn gwasanaethu poblogaeth o 450,000. Mae ein lleoliad yn ddelfrydol; rydyn ni’n agos i brifddinas Cymru, mae Porthcawl i’r gorllewin ac mae golygfeydd godidog Bannau Brycheiniog.
Ein gweledigaeth yw gofalu am ein cymunedau a’n cleifion trwy atal salwch, hyrwyddo iechyd gwell, darparu gwasanaethau gwych a lleihau’r angen am ofal cleifion mewnol lle bynnag y bo’n bosibl, trwy ddarparu gwell gofal yn y cartref, gwell gofal sylfaenol a gwell gofal yn y gymuned.
Rydyn ni’n gwerthfawrogi amrywiaeth ein staff, ac rydyn ni’n croesawu ceisiadau gan bobl o grwpiau sy’n cael eu gwarchod gan Ddeddf Cydraddoldeb 2010; mae hyn yn cynnwys oedran, rhyw, cyfeiriadedd rhywiol, hunaniaeth rhyw/ailbennu rhyw, hil/cenedligrwydd, crefydd/cred, anabledd, beichiogrwydd a mamolaeth, priodas a phartneriaeth sifil.
Mae Cwm Taf Morgannwg yn Gyflogwr Cyflog Byw.
Gwiriwch eich cyfrif e-bost yn rheolaidd. Bydd ymgeiswyr llwyddiannus yn derbyn eu holl ohebiaeth am y broses recriwtio trwy’r cyfrif e-bost gafodd ei nodi ar y ffurflen gais.
Mae croeso i bob ymgeisydd ymgeisio yn y Gymraeg neu yn y Saesneg, ac ni fydd ceisiadau yn y naill iaith na’r llall yn cael eu trin yn fwy neu’n llai ffafriol.
Sylwer bod ychwanegiad dros dro ar gyfer Bandiau 1,2 a 3 i adlewyrchu ymgorffori'r ychwanegiad i’r cyflog byw, sef £12 yr awr - £23,465 y flwyddyn. Bydd yr ychwanegiad dros dro hwn yn weithredol hyd nes y bydd y codiad cyflog blynyddol ar gyfer 2024/25 wedi’i gadarnhau
Trosolwg o'r swydd
Job Summary/Job Purpose:
To make appointments for patients undergoing radiological procedures.
Provide instructions to patients regarding preparation that may be required prior to the examination.
Work with clinical staff to schedule and arrange in-patient appointments.
Support the reception areas within the Directorate.
Prif ddyletswyddau'r swydd
This post is structured around 4 core functions to include:
- Making appointments for patients.
- Perform receptionist duties within the department.
- Liaise with staff across the University Health Board.
- Work alongside other health professionals and provide an efficient service to all users.
This post is fixed term/secondment for 6 months to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Gweithio i'n sefydliad
Mae Bwrdd Iechyd Prifysgol Cwm Taf Morgannwg yn rhan o deulu GIG Cymru. Mae ein Bwrdd Iechyd yn darparu gofal iechyd sylfaenol, eilaidd a chymunedol ynghyd â gwasanaethau lles i tua 450,000 o bobl sy’n byw mewn tair sir: Pen-y-bont ar Ogwr, Merthur Tydful a Rhondda Cynon Taf.
Rydyn ni’n byw yn ôl ein gwerthoedd craidd:
- Rydyn ni’n gwrando, yn dysgu ac yn gwella
- Rydyn ni’n trin pawb â pharch
- Rydyn ni i gyd yn gweithio fel un tîm
Rydyn ni’n gyflogwr lleol balch; mae tua 80% o’n gweithlu o 15,000 yn byw o fewn ein rhanbarth. O ganlyniad, nid enaid y sefydliad yn unig y mae ein staff yn ei gynrychioli, ond y cymunedau amrywiol rydyn ni’n eu gwasanaethu.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The post holder will receive process and record all out patient referrals using your experience and knowledge of the RadIS software. You will access and use another patient software system, Myrddin, to confirm and identify patient details and errors.
- Make the appointments for patients undergoing a wide range of specialised radiological procedures.
- Contact the patient and arrange a mutually agreeable appointment time.
- Because you will be dealing directly with patients you will frequently need to persuade them to take short notice appointments, as you will have knowledge of their conditions and need of urgency.
- Submit all referral letters/requests to Consultants in line with Departmental procedures for examination vetting to take place in a timely manner.
- Possess excellent communication skills to deal with queries from doctors, ward staff, clinic staff, general practices, other hospitals and patients. You will frequently be expected to give information to people with communication difficulties.
- Be directly responsible for the maintenance of lists at their maximum capacity to ensure waiting list targets are met, rebooking cancellations and arranging short notice appointments to make maximum use of all available time slots.
- Be responsible for the cancellation of Consultant lists and re-allocation of appointments in accordance with Departmental procedures.
- Be able to use a computer for your role.
- Will need to ensure data is checked and entered accurately.
- Report potential breaches in waiting times to your line manager.
- Be able to prepare a four week forecast of appointment waiting times for discussion at departmental meetings.
- Train new staff as required.
- Assist in providing a caring, confidential, diagnostic service to all patients, ensuring their dignity and privacy are not compromised.
- Document visits and examinations using the Radiology Information System (RadIS) entering and amending patient demographics, examination and referral details.
- Use the PACS (Radiology imaging archive) to transfer digital images to wards and departments within the UHB and to other hospital sites eg. UHW, Llandough, Velindre etc.
- Frequently create CDs of digital x-ray images. These will be requested by solicitors, other hospitals, our legal department and the patients themselves. Work lists for CD creation will be left with you to organise and plan a timely delivery to requesting parties.
- Be required to send digital images of patient’s images via an electronic link to other clinics and consulting rooms within the University Health Board. However you will also be required to use this electronic link to pass images to other hospitals outside of the University Health Board i.e. Velindre, UHW and Llandough all use this service on a daily basis.
- Be required to work without direct supervision but will report to the Office Manager within the Department.
- Process appointments using the electronic system and select the correct patient instructions. You will select the appropriate medication that is required for the patient and ensure that it reaches the patient in a timely manner.
- Reappoint cancellations where appropriate using your knowledge of the waiting times for every procedure.
- Organise your own tasks to provide timely information in order to meet recognised deadlines.
- Be expected to take payments for private examinations in line with UHB Financial Procedures.
- Ensure that the stock level is maintained in your area of responsibility. Any shortfall must be reported to the line manager.
- Be required to adhere to the UHB Policies, Procedures, Rules and Regulations.
- To participate in weekend working.
Manyleb y person
Qualification and Knowledge
Meini prawf hanfodol
- Familiarty with Patient Administration Systems
- NVQ111 or equivalent skills, knowledge and experience
- Understanding of patient confidentiality
Meini prawf dymunol
- IT qualification
Experience
Meini prawf hanfodol
- Previous experience working within a hospital/caring environment
Aptitude and Abilities
Meini prawf hanfodol
- Good communication skills - ability to liaise competently with stakeholders from a variety of backgrounds
Meini prawf dymunol
- Ability to speak Welsh
Values
Meini prawf hanfodol
- Motivated & Reliable
- Team worker
Other
Meini prawf hanfodol
- Ability to perform all aspects of the role
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Mae sgiliau iaith Gymraeg yn ddymunol
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Alyson Berbillion
- Teitl y swydd
- Radiology Admin Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07585 977807
- Gwybodaeth i gefnogi eich cais
If you wish to visit the department prior to any application, please contact Lynne Andrew, Office Supervisor who will be happy to show you around the department and answer any questions you may have.
Rhestr swyddi gyda Bwrdd Iechyd Prifysgol Cwm Taf Morgannwg yn Gwasanaethau gweinyddol neu bob sector