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Leadership:

·         Lead and develop the NWJCC Specialist Services Commissioning Teams, ensuring they have the right skills and expertise to discharge the specialist services commissioning function.

·         As a member of the NWJCC Senior Leadership Team, demonstrate visible leadership in respect of equality, diversity, inclusion and belonging, NHS Wales and NWJCC values and behaviours. 

·         Contribute to the leadership in respect of the development of commissioning as a discipline in Wales, demonstrating expert knowledge and experience in relation to specialist services commissioning.

·         Represent the NWJCC on Wales and UK wide national bodies, committees, working groups to support policy development in relation to the development of specialist services. 

·         Demonstrate application of best practice in relation to outcome based commissioning.

·         Hold corporate responsibility jointly with other executive members for the strategic direction, corporate policy development and delivery of specialised services within NWJCC objectives.

·         Assess the respective current and future workloads of team members and redistribute resource as appropriate within the team to ensure maximal productivity from the team whilst maintaining a positive workplace culture.

Commissioning:

·         Be accountable for the development of commissioning arrangements for new specialised services falling under the remit of the NWJCC, which will include providing and receiving highly complex, highly sensitive or highly contentious information where there are significant barriers to acceptance to overcome using the highest level of interpersonal and communication skills, such as would be required when communicating in a hostile, antagonistic or highly emotive clinical and commissioning atmosphere e.g. delivery of the  of commissioning frameworks / service specifications for provider services and delivery of the NWJCC Commissioning Framework .

·         On behalf of the NWJCC provide representation on national groups and committees as required, at Wales and UK wide levels.  

·         Provide expert advice on commissioning for national, regional and local projects to the NWJCC, NHS Wales, Local Authorities, Regional Collaborative Commissioning Groups and Welsh Government.

·         Establish collaborative working relationships with key stakeholders to ensure a shared understanding of issues relating to commissioning including, clinical and operational delivery strategies, planning, financial performance, governance and risk management.

·         Use the highest level of negotiating, persuasive, motivational, reassurance skills which will often take place in an environment which will be emotional and antagonistic with service stakeholders and providers having conflicting views, and where there are significant barriers to acceptance or understanding and the post holder has to overcome significant barriers to acceptance in the management of major change proposals e.g. negotiations in excess of £680m of service delivery with stakeholders having diverse/opposing views.

·         Present highly complex information to large groups (including regularly at NWJCC), including professionals and the public, through conferences, workshops or forums, where groups may have limited understanding of commissioning and/or pose barriers to acceptance or understanding.

·         In collaboration with the Director of Planning and Performance, attend Commissioning meetings as required to update and offer expert advice on the operational and strategic planning of commissioned services, regularly chairing groups.

·         Nurture relationships with key staff at all levels of NHS England, Welsh Government, Health Boards / Trusts, Llais and with local authorities and understand perspectives and expectations of the specialised commissioning agenda.

·         Collaborate effectively with senior managers and clinicians in neighbouring commissioning organisations, including Health Boards, Trusts, NHS England and Local Authorities, such that the redesign and commissioning of NHS Wales services can take a population and system-wide approach.

·         Develop and use communication channels with relevant regional and national leads to stay abreast of latest evidence of best practice, details of national guidance and implementation of policy.

·         Produce and deliver high level reports and reviews for consideration at a national and ministerial level, and generate and implement policies for commissioning.

·         In the event of high-profile issues arising within the system, will ensure accurate and appropriate briefing takes place within the system, paying regard to the potential for media interest / need for ministerial briefing.

·         Maintain awareness of current advances in specialised service delivery models to support position as expert advisor and leader for  commissioning.

·         Develop and maintain a thorough understanding of the national policy, guidance and regulations relating to specialised services.

·         Demonstrate a good understanding of the legislative and policy framework underpinning the delivery of specialised services such as, NHSE Commissioning Frameworks, Joint Royal Colleges and NICE Guidelines.

·         Identify priorities for efficiency in the provision of specialised services in Wales and work with providers to realise agreed benefits.

·         Be agile and respond to queries, questions and reasonable demands at short notice in a clear and well-informed manner, these could include from Welsh Government, media and public.

·         Exercise judgement involving highly complex facts, figures and situations that require analysis, interpretation and comparison or a range of options relating to commissioned services.

·         Ensure commissioning decisions are within scheme of delegations and are based on sound evidence.

·         To make judgements which have unique characteristics and often in situations where there are conflicting opinions and / or solutions.

·         In line with the JCC Performance Management and Escalation Frameworks, organise and co-ordinate responses and recommendations to information gleaned from analysis of audit data, clinical standard achievement, staffing levels, and staff interviews, to develop Quality Improvement Plans or Remedial Action Plans for each provider, in collaboration with the Director of Nursing and Director of Planning and Performance.