Job summary
- Main area
- Digital
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (The role will participate in the on-call rota)
- Job ref
- 110-AC015-0225
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Information Communication Technology Dept,
- Town
- Tonypandy
- Salary
- £37,898 - £45,637 per annum
- Salary period
- Yearly
- Closing
- 18/02/2025 23:59
Employer heading
Unified Communications Manager
Band 6
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Job overview
We are looking for a Unified Communications Manager supporting the Royal Glamorgan Hospital and surrounding area to join our Digital team at CTMUHB.
You will support the voice and data networking services at the Royal Glamorgan Hospital and surrounding sites.
You will support the installation, configuration, testing, and optimisation of the voice and data network, ensuring high availability, performance, and security.
Working for the NHS, you are part of the biggest employer in Wales, where there is plenty of opportunity to make a difference. We offer:
A competitive salary Band 6 £37,898 - £45,637.
NHS pension – 23.7% employer contribution.
28 days annual leave rising to 34 with years’ service.
A supportive and collaborative work environment, where you will be part of a team of data and voice engineers and technicians, providing specialist guidance, support, and cross training.
A commitment to your professional development and career progression, with opportunities to gain professional certification and further education.
A chance to make a difference in the NHS, and to contribute to the well-being of the communities we serve.
Options to purchase up to 10 days annual leave.
Flexible / hybrid working arrangements between site and home.
Progression opportunities as the role and team develop.
Market leading staff well-being support.
Leadership development opportunities.
Employee Assistance programme.
Main duties of the job
Act as a specialist in the delivery of the Voice and Data services at the Royal Glamorgan Hospital and surrounding sites.
Support the maintenance and delivery of high-quality IT Voice and Data Communications Services at the Royal Glamorgan Hospital and surrounding sites, ensuring that the services are fully operational at all times and configured to provide optimum service.
Support specialist Voice & Data projects that impact clinical and non-clinical areas at the Royal Glamorgan Hospital and surrounding sites.
Provide operational support in the management and maintenance of all CTMUHB Voice and Data Systems at the Royal Glamorgan Hospital and surrounding sites.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Education/Qualifications
Essential criteria
- Relevant BSc or equivalent experience, with evidence of specialist knowledge acquired through training and experience.
- Voice and data network experience, acquired in a relevant role.
Desirable criteria
- Knowledge and experience of Cisco ISE, ASA, Firepower and DNA, Solarwinds, other relevant management and monitoring tools.
- Knowledge and experience of Mitel MCE and other relevant management tools.
Experience
Essential criteria
- Experience of working in a technical support role and proven experience in the development and support of IT systems.
- Experience of taking a lead role in developing and implementing IT systems and services.
Desirable criteria
- Experience working within the NHS
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Neil Robinson
- Job title
- Head of Voice and Data Networking
- Email address
- [email protected]
- Telephone number
- 01685 724439
List jobs with Cwm Taf Morgannwg University Health Board in Administrative Services or all sectors