Job summary
- Main area
- Urgent Primary Care
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (across a seven day week)
- Job ref
- 110-AC380-0924
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Ty Elai
- Town
- Tonypandy
- Salary
- £51,706 - £58,210 per annum
- Salary period
- Yearly
- Closing
- 01/10/2024 23:59
Employer heading
Deputy Manager Urgent Primary Care
Band 8a
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
The role of the 8a Service Manager, working within the Primary and Community Care Group, provides an excellent opportunity for an experienced, motivated and passionate primary care manager, to support development and delivery of a suite of Urgent Primary Care Services including the Navigation Hub, GP Out-of-Hours, and a range of call taking services.
The successful candidate will have exceptional knowledge of Urgent Primary care Service with demonstrable experience in service planning and managing service change, including audit and evaluation. We are looking for a manager who can come and make a difference to our team and provide inspirational leadership, alongside the day to day-management. The service manager will have experience of managing teams, with the ability to maintain the supportive team environment we have created and provide opportunities for continued learning and development.
Main duties of the job
Successful candidates must be experienced and professional leaders and have experience of working in a Primary Care or Urgent Primary care setting. Knowledge of call centre environments coupled with delivery of front lines clinical services with large teams would be advantageous.
You will be a confident communicator with colleagues and stakeholders alike.
You will be able to deliver on strategic objectives for primary care and the wider care group.
You will report to the Directorate Manager and contribute with the senior management team to ensure operational plans and performance are closely managed, providing solutions to resolve difficult operational issues.
You will work closely with the senior management team, to develop and implement the Integrated Medium Term Plan and operational strategies, ensuring that systems and processes are in place to comply with relevant legislation and governance requirements.
Above all, you will have ambition and drive needed to work within an environment of change and innovation.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
The role of the 8a Service Manager, working within Urgent Primary Care provides an excellent opportunity for an experienced, motivated and passionate primary care manager, to be responsible for the management of urgent primary care across the CTM University Health Board footprint.
The successful candidate will have exceptional knowledge of urgent primary care services with demonstrable experience in service planning and managing service change. We are looking for a manager who can come and make a difference to our team and provide inspirational leadership, alongside the day to day-management. The service manager will have experience of managing teams, with the ability to maintain the supportive team environment we have created and provide opportunities for continued learning and development.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Attributes
Essential criteria
- Education/Experience
- Educated to Masters level or equivalent experience, skills and knowledge
- Relevant management experience qualification
Desirable criteria
- Evidence of ongoing development and education
Expereience
Essential criteria
- Experience of working across organisational boundaries
- Experience fo working as part of an MDT
- Clear experience of leading highly complex change and improvement programmes with a range of staff, staff organisations and independent contractors
Desirable criteria
- Management experience in Primary Care
Aptitude
Essential criteria
- Ability to think strategically
- Ability to manage projects to tight timescales
- Diplomacy advocating and negotiating skills
Desirable criteria
- Developed leadership skills.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Martine Randall
- Job title
- Directorate Manager Urgent Primary Care
- Email address
- [email protected]
- Telephone number
- 01443 444078
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