Crynodeb o'r swydd
- Prif leoliad
- Cardiology
- Gradd
- Band 3
- Contract
- Parhaol
- Oriau
- 37.5 awr yr wythnos (Llawn amser 37.50 awr yr wythnos)
- Cyfeirnod y swydd
- 040-AC256-0724
- Cyflogwr
- Bwrdd Iechyd Prifysgol Aneurin Bevan
- Math o gyflogwr
- NHS
- Gwefan
- The Grange University Hospital
- Tref
- Cwmbran
- Cyflog
- £23,159 - £24,701 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 29/07/2024 23:59
Teitl cyflogwr
Daycase Booking Clerk – Cardiac Catheter Laboratory (CCL)
Band 3
Rydym yn annog ceisiadau gan y rhai sy’n ystyried eu hunain ag anabledd a chan y rheini yng Nghymuned y Lluoedd Arfog. Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg.
Os byddwch chi’n llwyddo mewn cyfweliad ar gyfer y swydd hon, byddwch chi’n derbyn eich cynnig amodol o apwyntiad a phecyn gwybodaeth drwy e-bost.
Cadwn yr hawl i gau’r hysbyseb am y swydd hon ar unrhyw adeg. Felly, byddem yn annog ceisiadau cynnar i sicrhau ystyriaeth am y swydd hon. Os byddwch ar restr fer ar gyfer y swydd hon, byddwn yn cysylltu â chi drwy eich cyfrif e-bost a ddefnyddiwyd gennych i gyflwyno eich cais am y swydd hon. Felly, cofiwch wirio eich cyfrif yn rheolaidd.
Cofiwch wirio eich cyfrif e-bost yn rheolaidd. Bydd ymgeiswyr llwyddiannus yn derbyn yr holl ohebiaeth sy’n ymwneud â recriwtio drwy’r cyfrif e-bost a nodwyd ar y ffurflen gais.
Mae Bwrdd Iechyd Prifysgol Aneurin Bevan yn cefnogi gweithio'n hyblyg
Nodwch y gellir tynnu'r swydd wag hon yn ôl ar unrhyw adeg pe bai'n cael ei llenwi drwy'r broses adleoli fewnol
Sylwer bod ychwanegiad dros dro ar gyfer Bandiau 1,2 a 3 i adlewyrchu ymgorffori'r ychwanegiad i’r cyflog byw, sef £12 yr awr - £23,465 y flwyddyn. Bydd yr ychwanegiad dros dro hwn yn weithredol hyd nes y bydd y codiad cyflog blynyddol ar gyfer 2024/25 wedi’i gadarnhau
Trosolwg o'r swydd
The Diagnostic Cardiology Team is looking for a friendly, caring and motivated individual to join the team to provide excellent service to our patients. This role will involve booking a range of outpatient diagnostic tests, managing a waiting list, answering telephone queries and working in accordance the Welsh Government RTT guidelines.
Prif ddyletswyddau'r swydd
This is an exciting opportunity to work in this varied role. You will have excellent communication skills especially working with the general public, as well as being dedicated to providing an efficient and effective service. You will be working closely with members of the Cardiac Physiology team and Cardiology Consultants in order to ensure patients are seen in a timely manner.
We are looking for someone who is IT literate, able to meet deadlines and also has excellent attention to detail. Knowledge of the Welshpas system and RTT guidelines would be advantageous. You must be methodical and organised in your approach and thrive on the opportunity to make a genuine difference.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Gweithio i'n sefydliad
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
The post-holder will be expected to provide a service to Diagnostic Cardiology. Manage clinics and escalate any issues to line manager. Oversee efficient & optimum clinic utilisation, highlighting if there are problems with clinic capacity. An up-to-date knowledge of outpatient clinics will be required to enable the post holder to make, amend and cancel appointments, handle telephone enquiries; they will need a working knowledge of all clinics. The role will range from handling
Consultant, Dr and Patient queries and enquiries about clinics, making appointments using the Welshpas Patient Administration System and using direct and partial booked appointments. The main duties will be answering telephone calls, making calls, taking general enquiries, booking appointments in line with Partial Booking Policy, monitoring waiting lists & cancellations and co-ordinating the utilisation of clinic slots.
Manyleb y person
Education / Qualifactions
Meini prawf hanfodol
- Good level of education
- Evidence of continuous development & Knowledge of admin processes
Meini prawf dymunol
- Knowledge of Patient Administration System
- Customer Service Training
Skills / Abilities
Meini prawf hanfodol
- Excellent telephone & communication skills
- Empathy, tact and diplomacy when dealing with difficult situations & Flexible
- Ability to use initiative and meet deadlines and remain professional at all times
Experience
Meini prawf hanfodol
- Previous or current experience in Clerical and Administration Processes
Meini prawf dymunol
- Experience of dealing with the public
Knowledge
Meini prawf hanfodol
- Detailed knowledge of Welsh Pas & CWS
Meini prawf dymunol
- Knowledge of WG guidelines and an understanding of managing waiting lists.
- Understanding of Health Board policies and procedures including HR
- Welsh Speaker
Personal Attributes
Meini prawf hanfodol
- Ability to work effectively with clinicians/Directorate Managers
- Ability to manage difficult situations
- Ability to develop good and effective employee relations
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Mae sgiliau iaith Gymraeg yn ddymunol
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Cerys Bradbrook
- Teitl y swydd
- Directorate Support Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01633 234295
- Gwybodaeth i gefnogi eich cais
Rhestr swyddi gyda Bwrdd Iechyd Prifysgol Aneurin Bevan yn Gwasanaethau gweinyddol neu bob sector