Job overview

To undertake and manage complex administrative duties relating to the function of the Complex Care Team.

To provide administrative support for the commissioning of packages of care for Complex Care patients.

To provide an efficient, effective and confidential clerical, secretarial and administrative service to the Complex Care Team

To support the Complex Care Team in the efficient operation of administrative services

Main duties of the job

We are seeking an enthusiastic, self-motivated and conscientious Support Officer to join the Complex Care Team of Aneurin Bevan University Health Board to provide a commissioning and administrative service.  

The successful candidate must have excellent communication skills – verbal and written.  The role will include liaising with a range of senior management within the Health Board; Welsh Government and Local Authorities; safeguarding and QPS teams; partnership agencies; independent providers; family members; patients and health professionals.  Candidates should be flexible, able to work well as a member of a team and be able to organise and prioritise their workload.  The successful candidate must be fully conversant with all aspects of Microsoft packages and current office procedures. Experience of working in multi agency projects is an advantage. The ability to speak Welsh is desirable but not essential.

The Aneurin Bevan University Local Health Board is a progressive, innovative organisation committed to improving the quality, delivery, accessibility and co-ordination of health and social care to the residents. 

The post holder will be expected to work within defined protocol, adhering to the Code of Conduct for Healthcare Support Workers in Wales.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.