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Trosolwg o'r swydd

Job Summary/Job Purpose:
The post holder will provide an efficient, caring and quality reception and clerical service within the Acute & Emergency Medicine Department, working as part of a clerical team, to cover the department 24 hours a day, seven days a week.
The post holder will be responsible for accurate maintenance of various records  alongside other general administrative and clerical duties. This role involves a great deal of liaison with nursing and medical staff, other staff members across all areas within the HB and a high degree of patient contact. The Receptionist must have the ability to pay attention to detail.

Prif ddyletswyddau'r swydd

Registration of patients in Reception and any other areas as and when 
required.
To deal with patients, relatives and visitors who may be angry or upset in a tactful manner. 
To assess certain situations regarding patients medical welfare and deal in 
an appropriate manner. 
To deal with hostility from aggressive, sometimes inebriated patients, 
relatives and their friends. 
Liaise with ambulance crews, police and hospital security.
Preparing notes, general filing, photocopying, faxing and scanning.
Ensure all aspects of patient personal matters/records are dealt with in a 
confidential manner.
To follow the policies and procedures as set down in the department, ensure that any changes are implemented.
Dealing with all manner of enquires verbally or by telephone.
Arrange / book attendance in to department via Symphony and Myrddin 
system and scanning of notes for transfer to wards with the relevant staff 
and departments.
Book outpatient appointments on the hospital Myrddin system.
Access previous patient history via Clinical Work Station or Health Records.
To organise the preparation of notes for subsequent scanning, to include 
boxing up of the notes in readiness.
To attend regular training courses as required

Gweithio i'n sefydliad

Mae Bwrdd Iechyd Prifysgol Aneurin Bevan yn sefydliad GIG sydd wedi ennill sawl gwobr ac sy'n angerddol am ofalu. Mae'r Bwrdd Iechyd yn darparu gweithle eithriadol lle gallwch deimlo yn ymddiriedol a gwerthfawr. Beth bynnag fo'ch arbenigedd neu'ch cam yn eich gyrfa, mae gennym gyfleoedd i bawb ddechrau, tyfu ac adeiladu eich gyrfa. Mae'r Bwrdd Iechyd yn darparu gofal acíwt, sylfaenol a chymunedol integredig sy'n gwasanaethu poblogaeth o 650,000 ac yn cyflogi dros 16,000 o staff.

Rydym yn cynnig pecyn manteision gwych a chyfleoedd hyfforddi a datblygu helaeth gyda hyfforddiant gorfodol â thâl, rhaglenni mewnol rhagorol, cyfleoedd i gwblhau cymwysterau cydnabyddedig a llwybrau gyrfa broffesiynol gan gynnwys ystod o raglenni datblygu rheolwyr. Rydym yn cynnig gweithio hyblyg ac yn hyrwyddo cydbwysedd iach rhwng bywyd a gwaith, yn darparu cymorth iechyd galwedigaethol a chynllun uchelgeisiol ar gyfer Canolfan Ragoriaeth Lles i'ch cefnogi yn y gwaith.

Mae ein strategaeth Dyfodol Clinigol yn parhau i wella a hyrwyddo gofal yn nes at adref yn ogystal â gofal ysbyty o ansawdd uchel pan fo angen. Ymunwch â ni ar ein taith i arloesi ffyrdd newydd o weithio a darparu gwasanaeth gofal iechyd o'r radd flaenaf sy'n addas ar gyfer y dyfodol.