Job summary
Employer heading
Senior Service Improvement Manager
Band 7
We encourage applications from those who consider themselves to have a disability and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
We are looking for a highly motivated and organised individual to join the Adult Mental Health Directorate as a Service Improvement Manager. This is an exciting opportunity to work with the Adult Mental Health Directorate consisting of 8 x Inpatient Units, Community Mental Health Teams in each borough, Crisis Resolution Home Treatment Teams, Assertive Outreach Teams, a community Forensic Team, Specialist Services, operational management of the 136 suite and Crisis assessment Unit (CASU) and a pan Gwent Liaison service.
You must be an energised enthusiast for continuous improvement and have experience of working within a management structure in supporting clinical teams and departments.
The post holder will provide day to day management of services provided by the Directorate and will be a key change agent, working closely with clinicians and senior managers to identify opportunities for service modernisation and quality improvement, improving the patient flow and experience.
If you feel you have the necessary skills and experience to fulfill this role we would love to hear from you.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
To ensure that ABUHB’s aims and objectives are clearly communicated to the staff within the teams that information flows both up and down the organisation.
To provide advice and support to teams and services across the Directorate regarding quality and patient safety matters such as ligature risks, environmental improvements, capital funded projects and Minor Works schemes.
Communicate with the Corporate Team and Local Authorities around the reporting and updating of Delayed Transfers of Care (DTOCs) and ensure these are reported and escalated in a timely manner.
Work closely with Directorate Management Teams and professional leads to achieve effective development and implementation of service developments.
To work closely with other external departments to the Health Board such as Works Estates, Facilities and Health and Safety to ensure that high quality patient experience and safety is delivered and planned for.
To support the Directorate Management Team and clinical teams ensuring that action planning around HIW and CHC visits, Health Environmental (HEB) walk arounds and Health and Safety recommendations are robust and monitored and that the ethos of a learning organisation is embraced, and that learning identified at a Directorate level is communicated throughout ABUHB where appropriate.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
Please refer to the Job Description and Person Specification for further information about the role.
Person specification
Qualifications and/or Knowledge
Essential criteria
- Educated to Master’s degree level or equivalent relevant experience.
- PRINCE 2
- Experience working within a Directorate Management structure in supporting clinical teams and departments
Desirable criteria
- ECDL or equivalent
Experience
Essential criteria
- Experience of working within general management in supporting clinical teams and departments.
- Ability to research, analyse information and produce written reports.
- Experience and Knowledge of business case procedures.
- Experience of producing written reports for senior readership.
- Experience of and a good general working knowledge of management planning processes
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Ross Harvey
- Job title
- Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01495 765778
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