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Job summary

Main area
Children and Adult Respite Services
Grade
Band 3
Contract
Permanent: 0.75 WTE
Hours
Part time - 28 hours per week (To work across a 7 day service)
Job ref
839-6636528- LR
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
Squirrels
Town
Aylsham
Salary
£22,816 - £24,336 pro rata per annum
Salary period
Yearly
Closing
07/10/2024 23:59
Interview date
17/10/2024

Employer heading

Norfolk Community Health and Care NHS Trust logo

Activities Support Worker

Band 3

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Job overview

To work as part of the team providing respite services to Children, Young People and Adults with complex healthcare needs, enabling their families to have a break from their carer responsibilities.

The post holder will provide support across Mill Lodge Adult Respite Unit, Squirrels Children Respite Unit, and Home-Based Respite:

by organising activities that are tailored to the needs of the individuals, and group activities to bring people together.

Delivering and arranging activities for individuals to provide a stimulating environment to meet their emotional, social, physical & intellectual needs.

Developing and maintaining a range of resources which short break staff can use to enhance the provision of short breaks for children, young people and adults.

Ensuring the individual needs of patients are met, providing opportunities for individuals to use their skills and enhance their quality of life, whilst maintaining their independence and privacy.

Working on a rolling shift pattern, including alternate weekends, applying a flexible attitude to working hours especially in regards to covering absence & holidays, including bank holidays, evenings & weekends.

Displaying a caring, sensitive & approachable nature.

Displaying compassion, patience & empathy in all tasks, whilst being creative, organised & reliable in approach to work.

Main duties of the job

To contribute to the delivery of care packages for patients with learning disabilities and complex health needs for example, to enhance quality of life where possible.

To create organise and offer children, young people and adults who access NCH&C short breaks services a stimulation programme of internal and external activities

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Working for our organisation

Do you have a passion working with children and young people? Are you organised? Do you enjoy planning events and coordinating activities? If you answered yes then this could be for you! An exciting opportunity has arisen within Respite Services at NCHC and we are looking for an Activities Support Worker to work across our children’s and adult unit.

 A day in the life of an Activities Support Worker

• Providing support, communication and engagement with children/young people/adults
• Creating activities - you will be in charge of designing engaging activities planned both internally and with external resources.
• Event planning – the Activities Support Worker will be involved with planning events such as summer or Christmas parties
• Interaction – to engage with CYP/Adults to see which activities they want to do and supporting them in doing so
• External communications – as an Activities Support Worker you will be speaking with external entertainers or businesses to organise visits
• Social activities- trips out, social engagements and activities within the units for all abilities.

 An informal chat about the role is welcomed!

Detailed job description and main responsibilities

Clinical:

 To manage, under indirect supervision, own workload within competencies of the post

To create, organise and offer children, young people and adults who access NCHC short break services a stimulating programme of activities offering internal & external activity sessions.

To co-ordinate & produce an activities programme for each service user, which will include both one to one activities as well as group sessions for those in residential care, ensuring that individuals likes and dislikes are considered. This should be circulated to all staff and families to know what is taking place.

To book external entertainment/activities and organise transport facilitating trips away from the unit.

To build and maintain good relationships with those children, young people and adults who access NCHC short break services, and their relatives.

Engage with children, young people, adults and their families using a variety of communication techniques as documented in the individuals care plan. This may include:

Using skills of empathy, persuasion, compassionate language and active listening

Identifying accessible information and any reasonable adjustments to support communication, including specific communication tools used and aids such as switches, eye gaze etc.

Being aware of their likes, dislikes, nutritional & cultural needs

To motivate, encourage & participate in activities with individuals.

Be confident in delegating the responsibility to undertake activities to the staff team ensuring that activities are taking place at regular intervals.

Ensure activities consider the child, young person or adults need for rest and relaxation and avoid over stimulation

To arrange photographs of events for parents, carers, families and within unit promotion and unit newsletters, ensuring consent has been obtained and recorded within the persons healthcare record..

Ensure consent to photography, external travel and activities has been obtained 6 monthly for children and young people. For adults within NCH&C care ensure families wishes are recorded at the annual respite review and staff act in accordance with these.

To act at all times in a professional manner to visitors, staff and children, young people and adults who access NCHC short break services.

To observe & promote patient choice, independence, dignity, privacy, fulfilment & other rights.

To help to create a warm and friendly atmosphere within the units, which allows & encourages individuals to develop and participate in the running of the unit to their fullest potential.

To review and record activities provided on the individuals Systm One record following the trust’s policy for record keeping.

To maintain good liaison within the team about all aspects of work, communicating fully and appropriately with all relevant persons.

Be aware of child/adult protection issues and procedures, always referring to Line manager or safeguarding team for advice.

Be aware of new developments and research findings related to own role, taking responsibility for competence in practice. Liaise with Clinical Lead around the implementation of any new initiatives.

To assist the nursing staff deliver personal care to children, young people and adults who are undertaking activities

To assist with manual handling of children, young people and adults including hoisting when required.

To assist the nursing staff in emergency situations (e.g. cardiac or respiratory arrest, major incident).

Work with colleagues in de-escalating behaviours that challenge using strategies as outlined in child, young person or adults individualised care plan

Share responsibility for maintaining store cupboards, cleaning specialist equipment and general housekeeping tasks

To work a flexible shift pattern dependent on service needs

Demonstrate an awareness and understand of consent, and gain consent as appropriate following organisational policies

Share responsibility for maintaining store cupboards, cleaning specialist equipment and general housekeeping tasks

Share responsibility of indirect patient contact tasks, such as, answering telephones arranging appointments, processing referrals and inputting activity data

Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Will be required to assist in manual handling of children, young people and adults including hoisting.

 

Person specification

Qualifications

Essential criteria
  • GCSE Maths and English minimum grade C or equivalent
  • NVQ Level 3 in Health and Social Care
Desirable criteria
  • Nursery Nurse Qualification
  • Experience of working in a healthcare setting
  • Knowledge of practical childcare
  • Knowledge of play strategies
  • Knowledge of child development

Experience

Essential criteria
  • Experience of working with children, young people and adults in an education, social or health setting
Desirable criteria
  • Experience of working with children, young people and adults with disabilities
  • Experience of working in service users own homes
  • Experience of a range of play techniques (messy play, mark making)

Skills, Abilities, and Knowledge

Essential criteria
  • Ability to work with indirect supervision of coordinator
  • Good organisational skills
  • Ability to remain calm and work effectively in pressure situations
  • Basic IT Skills
  • Able to provide high standards of care
  • Good observational skills
  • Ability to use own initiative
  • A team player
  • Work flexibly to accommodate child, young person, adults or the service needs
  • Willingness to undertake training and development appropriate to the needs of the post
Desirable criteria
  • Experience of working independently
  • Manual handling experience / knowledge
  • Experience of delivering personal care
  • Able to undertake baseline observations
  • Demonstrate the attainment or willingness to work towards achieving the care certificate.

Communication

Essential criteria
  • Good communication skills with children, young people and adults, their families and professionals
  • Good interpersonal skills
  • Tact and diplomacy
  • Empathy and sensitivity Use of English language
Desirable criteria
  • Experience of using signalong or Makaton
  • Knowledge of alternative forms of communication/ communication aids
  • Experience of working with people with sensory impairments and/or communication difficulties

Personal and People Development

Essential criteria
  • Evidence of recent learning and development

Personal Attributes / Behaviours (linked to the Trust’s Behaviour Framework)

Essential criteria
  • Non judgemental
  • Professional appearance and behaviour
  • Resilient, self-motivated and open to change
  • Adaptable and able to prioritise according to changes in situation
  • Enthusiastic and conscientious
  • Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children, young people, and adults

Other

Essential criteria
  • Able to make own travelling arrangements to meet the needs of the service
  • Holds a valid driving license which is relevant
Desirable criteria
  • D1 category on driving license

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Harminder Bray
Job title
Clinical Lead for Children's Short Breaks
Email address
[email protected]

If you have problems applying, contact

Address
Norfolk Community Health and Care NHS Trust
Room 218
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
Telephone
01603 272591
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