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Job summary

Main area
Admin
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week (Agile working)
Job ref
247-SS-BSO-DDPS-1124
Employer
East of England Ambulance Service Trust
Employer type
NHS
Site
EEAST Headquarters - Agile working, with some travel required
Town
Cambridgeshire
Salary
£29,970 - £36,483 per annum
Salary period
Yearly
Closing
29/11/2024 08:00

Employer heading

East of England Ambulance Service Trust logo

Business Support Officer to the Deputy Director of People Services

Band 5

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! 

Hear why our employees think it is such a great place to work:

-          Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits

-          Our equality networks: https://www.eastamb.nhs.uk/about-us/equality-diversity-and-inclusion/our-equality-networks

-          Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value

Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply

#Careerforlife

Job overview

This is a key role providing business support to the Deputy Director of People Services, including supporting the delivery, prioritisation and reporting of projects identified as part of overall programmes aligned to the Trust’s Improvement Programmes.

 

This role will be reporting to, and supported by, the Director of People Services, and also supporting the delivery of projects aligned to the Trust’s Improvement Programmes.

 

The post holder will need to be conscientious, meticulously organised, and always act in a professional and confidential manner.

 

The post holder should have experience of working in an HR Department and have wider understanding of the HR functions.

 

The post is critical in providing an intermediary role between the Deputy Director and their Management Team, to uphold communication and aid efficiencies, and ensuring best possible use of the Deputy Director’s time.

 

This post calls for a highly motivated individual who can use their own initiative, work to set deadlines, deal with complex issues and is comfortable working under pressure.

 

The role is central to all Trust Improvement Programmes and will require diligence and attention to detail to manage the complex and varied workload aligned to the plan.

Main duties of the job

  • Support the management, planning and delivery of a range of Trust-wide projects, as directed by the Deputy Director of People Services.

 

  • Supporting the delivery of implementation plans for specific projects, in conjunction with key colleagues/stakeholders, to ensure maximum synergy within the Organisation during each project, and using a consistent project management approach.

 

  • To provide full and comprehensive administrative support for each project, as required.

 

  • Set up and coordinate regular meetings to oversee project implementation ensuring that progress and actions are clearly identified and completed.

 

  • Attend any meetings related to project work as appropriate, to share and exchange information and best practice and take detailed minutes of meetings, as required.

 

  • A requirement for travel to other Trust sites and external venues to attend meetings and/or deliver relevant training, as required.

 

  • Act as the point of contact for enquiries in relation to specific projects, as required.

 

  • Monitor progress of projects, and prioritise workload to meet targets, as required.

Working for our organisation

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.

 

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. 

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests. 

Detailed job description and main responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn. 

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. 
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person specification

Qualifications

Essential criteria
  • Educated to Degree Level, or equivalent level of experience working at a similar level.
Desirable criteria
  • Project Management Systems, eg PRINCE2.

Skills & Knowledge

Essential criteria
  • Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, MS, Teams, and Outlook.
  • Ability to devise and present information in a range of formats and tailor approach to audience.
  • Maintaining, reporting, and keeping accurate records consistent with policies and procedures.
  • Demonstrated commitment to maintaining confidentiality and handling sensitive information appropriately
Desirable criteria
  • Knowledge of the NHS and ambulance services.

Experience

Essential criteria
  • Experience of working with a variety of partners or organisations.
  • Experience of working in an HR Department and wider understanding of the HR functions.
  • Full meeting administration including minute taking.
  • Experience of project management and knowledge of project principles.
Desirable criteria
  • Previous NHS experience.

Personal Qualities, Abilities and Attributes

Essential criteria
  • Flexible, self-motivated and adaptable to change.
  • Ability to deal with complexity and ambiguity with resilience to resolve issues and achieve desired outcomes.
  • Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines, sometimes under pressure.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerHappy to Talk Flexible WorkingArmed Forces CovenantDyslexia Friendly - Silver

Documents to download

Apply online now

Further details / informal visits contact

Name
Michele Murray
Job title
Head of HR Policy, Risk and Projects
Email address
[email protected]
Telephone number
07825402666
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