Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours Monday - Friday (potential weekend rotation may be required in the future.)
- Job ref
- 177-EMER-6375955
- Employer
- James Paget University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- James Paget University Hospital
- Town
- Gorleston
- Salary
- £25,147 - £27,596 Full Time
- Salary period
- Yearly
- Closing
- 26/07/2024 23:59
Employer heading
Radiology Reporting Co-ordinator
NHS AfC: Band 4
Patent and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Job overview
We are looking to appoint a self-motivated individual with great interpersonal skills and a commitment to customer service to work as a Radiology reporting coordinator.
Main duties of the job
Every day is different! The Reporting Coordinator role will cover a variety of tasks including, but not limited, to:
- Providing day to day monitoring of all outstanding reporting workload within Radiology IT systems.
- Leading the team of Medical Administrators.
- Working closely with Radiology reporting staff to ensure oversight of all processes.
- To liaise with the Trust Informatics team to provide data regarding reporting to support national, regional, or local returns as required. Support will be provided by the Radiology Business Support Manager.
- Work with relevant members of Radiology Team to implement process changes as required
- To complete daily verification checks including reporting staff leavers process.
- Work closely with members of the PACS, Administration, Management and Radiographic teams to continually improve data quality.
- To monitor and communicate on reporting backlogs and forecast potential issues on a regular basis to allow the reporting team to focus on areas where the need is greatest.
- To escalate monitored reporting issues or concerns in line with the departments escalations processes.
The role is interesting and varied with candidates requiring strong communication, IT skills and the ability to interact professionally with different staffing levels and groups, by telephone, electronically and in person.
We're looking for someone who is passionate, able to work well under pressure, as well as provide friendly, approachable service.
Working for our organisation
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Detailed job description and main responsibilities
Please see attached JD for full specifications.
For further details / informal discussion contact:
Michael West, Business Support Manager
01493 453265
Person specification
Education and Qualifications
Essential criteria
- Educated to NVQ level 3 or above (or equivalent)
- Evidence of leadership training (eg. Diploma in Leadership and Management or Trust based leadership skills courses )
Knowledge and Experience
Essential criteria
- Relevant experience in a coordinating role (preferably in a healthcare setting)
- Experience in writing reports or procedural documents
- Experience of working with a waiting list, including familiarity with PTLs
- Experience of producing and analysing data
Desirable criteria
- Experience in working within a Radiology Department
- Experience of relevant Trust IT Systems such as CRIS, PACS & ICE
Skills and Knowledge
Essential criteria
- Working knowledge of Word, Excel and other relevant IT packages
- Regular handling of a wide range of activities and prioritising these effectively
- Good levels of written, verbal and electronic communication
- Good interpersonal skills
- Good organisational skills
- Good understanding of information governance
- Ability to communicate clearly and effectively
- Ability to work effectively in a team or autonomously without supervision
Trust Values and Behaviours
Essential criteria
- Knowledge of Trust CARES
- Core Trust Values embedded within application/answers
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michael West
- Job title
- Business Support Manager
- Email address
- [email protected]
- Telephone number
- 01493 452365
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