Crynodeb o'r swydd
- Prif leoliad
- Audiology Secretary/Administrator
- Gradd
- NHS AfC: Band 3
- Contract
- Cyfnod Penodol: 12 mis (20 hours per week)
- Oriau
- Rhan-amser - 20 awr yr wythnos (Preferably over 5 days)
- Cyfeirnod y swydd
- 177-ELEC-6300232
- Cyflogwr
- James Paget University Hospitals NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- James Paget University Hospital
- Tref
- Gorleston
- Cyflog
- £22,816 - £24,336 per annum pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 15/07/2024 23:59
Teitl cyflogwr
Audiology Secretary/Administrator
NHS AfC: Band 3
Patent and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Trosolwg o'r swydd
Are you are a forward thinking, enthusiastic, friendly, people person who thrives in a busy office environment then you could be the right person to join our Audiology Administrative Team.
The Audiology Department offers a comprehensive and fully embedded diagnostic and rehabilitative service for both adults, children and includes Newborn Hearing Screening. We are also an established training site for undergraduate students and apprentices. Our department offers excellent facilities and a good working environment. We pride ourselves in offering the highest standard of care and as such receive excellent feedback from our both our patients and staff Friends and Family Tests.
Prif ddyletswyddau'r swydd
The post holder will be required to have a high level of secretarial experience in a busy office, be required to prioritise a full workload which includes diary management, managing patients and clinics in Auditbase the Audiology Patient Management System (PMS) and the Trust PMS - iPM, making appointments, answering the phone, typing correspondence, liaising with other departments in the Trust along with other office duties. It would be advantageous if the post holder had an understanding of DMO1 and 18 week RTT pathways and waiting lists.
The post holder should be an effective team player who is able to adapt to change and be flexible in their approach to work. Knowledge and understanding of the Trust’s IT systems is a requirement for this post.
The Audiology department is a particularly busy department and the post holder will need to perform well under pressure and have a pleasant approachable manner when dealing with the public and members of staff. A first-rate standard of typing and excellent communication skills, both written and verbal is essential.
Gweithio i'n sefydliad
The James Paget University Hospital is a 540 bedded Acute & Community Foundation Trust. It serves a catchment area of approximately 220,000 and is situated on the Norfolk /Suffolk border outside the sea-side town of Gorleston and offers excellent staff facilities including staff accommodation, car parking and on-site crèche facilities. The Trust actively encourages personal development and is active in the Improving Working Lives Agenda.
The locality is an area of outstanding natural beauty with both the Norfolk Broads and the picturesque coastline being within easy reach. It also offers leisure facilities and the vibrant, historic city of Norwich is only a short drive away. London is just over 90 minutes away by train from Norwich
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Provide a comprehensive clinical secretarial and administrative service to the Clinical Team of the Head of Audiology, Audiologists and Hearing Therapist to enable them to carry out their duties in an effective and efficient manner and ensure efficiency in patient care under the guidance of the Senior Audiology Secretary / Administrator.
Deal competently and effectively with all written, telephone and face to face enquiries from patients, medical and nursing staff, GPs, Social Services and other health professionals and non-clinical staff. Delivering appropriate information to the patient, relevant team member/clinician for action and deal with enquiries for the team.
Under the guidance of the Senior Audiology Administrator be responsible for the comprehensive organisation of the central diary, booking, sending and rescheduling all of the various appointments for the Audiologists , Paediatric Audiologists and Hearing Therapists.
It would be preferable for the post holder to work flexibly across 5 days
Manyleb y person
Qualifications
Meini prawf hanfodol
- Typing qualifications to RSA II or equivalent
- Good general standard of literacy and numeracy including GCSE English
Meini prawf dymunol
- Knowledge of medical terminology/AMSPAR qualification
Experience and knowledge
Meini prawf hanfodol
- Previous digital/audio typing experience
- Significant secretarial experience in a clinical environment
Meini prawf dymunol
- Working knowledge and experience of using NHS systems
Skills, abilities and competencies
Meini prawf hanfodol
- Excellent verbal and written communication skills
Meini prawf dymunol
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Experience
Meini prawf hanfodol
- Knowledge and understanding of the Trust’s IT systems is a requirement for this post.
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Jenette Powell
- Teitl y swydd
- Head of Audiology
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01493 453472
- Gwybodaeth i gefnogi eich cais
Informal visits and enquiries are welcome – please contact Mrs J Powell, Head of Audiology 01493 452342 or 453473
Rhestr swyddi gyda James Paget University Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector