Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 177-ELEC-6264530
- Employer
- James Paget University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- James Paget University Hospital
- Town
- Great Yarmouth
- Salary
- £22,383 per annum pro rata
- Salary period
- Yearly
- Closing
- 10/07/2024 23:59
Employer heading
![James Paget University Hospitals NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/14.png)
Clinic Receptionist
NHS AfC: Band 2
Patent and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Job overview
An exciting opportunity has arisen for a part time Receptionist to join our team within the Division of Surgery.
This is a highly diverse, demanding but rewarding role. The successful candidate will be a confident individual who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload.
Applicants must have a flexible approach to working practices to meet the needs of the service and have administrative experience. The post-holder will be required to provide a highly efficient administrative service for the Outpatient Department.
Main duties of the job
You will be joining a dedicated administrative team that supports patient care within the clinical outpatient environment and provides a focal point for receiving patients, relatives and carers attending for an outpatient appointment.
Working for our organisation
We are looking to appoint a self motivated individual with great interpersonal skills and a commitment to customer service to work as an Outpatient Receptionist within the surgical outpatient areas at the James Paget University Hospitals NHS Foundation Trust.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.
Person specification
Education and Qualifications
Essential criteria
- 4 GCSE's grade D or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications
Desirable criteria
- NVQ 2 in Customer Care or administration experience including recent face to face working with the general public
Experience
Essential criteria
- Basic knowledge of the Receptionist role
- Knowledge of the importance of confidentiality and data protection issues in a healthcare environment
Desirable criteria
- Experience of working with the general public
- Experience of working with clinical teams
- Experience of working with NHS IT systems
Skills
Essential criteria
- Good keyboard/IT skills with the ability to accurately input data
- Good literacy and numeracy skills
- Good organisational/time management skills with the ability to demonstrate intiative when balancing work demands
- Ability to work in a pressurised working environment with frequent interruptions
- Good communication skills and the ability to interact professionally with patients, relatives and other staff groups
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sherry Woods-Flaxman
- Job title
- Business Manager
- Email address
- [email protected]
- Telephone number
- 01493 453022
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