Job summary
Employer heading
Senior Clinical Support Worker
Band 4
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Job overview
Great Yarmouth Acute Services - Band 4 Senior Clinical Support Workers
Are you ready for your next career step, why not apply to join the team on Great Yarmouth Acute Services, a 18 bedded, mixed gender Ward caring for patients with Acute Mental Health within the Great Yarmouth and Waveney Care Group. We have an exciting opportunity for five Assistant Practitioners to join the team.
If you are passionate about patient care and involvement, working within a strong, supportive and established team, then this role is for you! You will be working within a multi-disciplinary team to ensure clinical excellence and outstanding care are delivery at all times.
You will have the opportunity to engage in Quality Improvement initiatives and contribute to the development of our service.
If you have the qualities described above, then we want you to think about coming to be part of our Team we look forward to receiving your application.
Main duties of the job
As part of our ongoing strive for excellence we are developing a 'care team' approach around patient centred care. The Assistant Practitioner will take part in ongoing assessments, they will plan, deliver and evaluate the needs of our service users, in accordance with their Care Plans.
Take part in ongoing risk assessments, recognising and responding to any changes, ensuring that the care and safety of the service user remains the priority.
The role also provides the opportunity to provide therapeutic interventions, both 1:1 and within a group setting, to further enhance the care and support offered to our service users.
Requirement to work shifts in the numbers alongside our Clinical Support Workers and Registered Nurses. You will work a combination of days and night shifts including unsociable hours i.e. some weekends and bank holidays.
Additional responsibilities for this role are:
- Maintaining a safe and therapeutic environment within the 136 Suite
- Maintaining a high level of cleanliness for the 136 Suite, adjoining office and foyer
- Clear communication with other teams, the Police, GP, carers and Service User's families.
- Provision of Line Management Supervision for junior staff
- To maintain your knowledge and understanding of 136 Trust Policy, Lorenzo data input of clinical information and the Standard Operating Procedure
- Ensure that all relevant information is provided to Service Users, Police, Approved Mental Health Practitioners, Nursing Staff and Clinical Staff.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
For more information about the post, please see attached the job description which outlines the requirements for the role.
Person specification
Qualifications
Essential criteria
- Care Certificate
- Foundation Degree
- Formal Technical Qualification - (NVQ / Diploma / VRQ Level 3 in Mental Health)
Desirable criteria
- Treatment Techniques
- Diagnostic Procedures (eg. taking bloods / ECG)
Experience
Essential criteria
- Experience working in mental health
- Working with service users with complexity and challenging behaviour
- Ability to work under pressure
Desirable criteria
- Inpatient based experience
- Community based experience
Skills
Essential criteria
- Skills to demonstrate an enhanced level of knowledge and training
- Flexible approach to care
- Ability to work independently yet function as part of a team
- Excellent communication skills with ability to communicate with a variety of people across levels
- Be respectful, empathic, empowering, good communication skills, problem solving skills
- Good verbal and written English language skills
Desirable criteria
- Coaching / Mentoring skills
Knowledge
Essential criteria
- Extensive knowledge of mental health and related issues
- Enhanced knowledge of the principles of recovery focused care
- Principles of person centred planning
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- John bingham
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 01493337698
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