Crynodeb o'r swydd
Teitl cyflogwr
Booking Coordinator for Ophthalmology Injection Service
NHS AfC: Band 3
Patent and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Trosolwg o'r swydd
An opportunity has arisen for a friendly, organised and dynamic person to join our established Booking Co-Ordinator team with the Ophthalmology AMD Department.
The role of the Booking Co-Ordinator is to provide a high quality administrative service, ensuring that the patient booking pathway is uncomplicated, efficient and helpful, reflecting the Trust’s values and meeting the Trust’s performance objectives for outpatients.
Prif ddyletswyddau'r swydd
The successful candidate will be required to have good organisational skills and the ability to prioritise work, accurate documentation presentation and attention to detail, able to work as part of a team, punctual and reliable, awareness and understanding of the importance of confidentiality, polite, adaptable, with a willingness to learn.
Applicants should be enthusiastic and self-motivated, with a minimum 12 months experience in an NHS environment in a Receptionist/Outpatient Assistant/Coordinator role.
Gweithio i'n sefydliad
The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk. We are situated on the coast with several beautiful beaches and the Broads National Park on the doorstep, and we are within commuting distance of Norwich city centre.
The successful candidate will be a confident, dynamic individual who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload.
We will support you in achieving your career goals, through our well-structured supervision and appraisal system. The department actively encourages the utilisation of courses and training opportunities provided and signposted through our Operational Development and Wellbeing Service. Training opportunities range from clinical and non-clinical skills, through to leadership and the development of others.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
The post-holder will be required to provide a highly efficient administrative service to the Ophthalmology Department, booking injection appointments for patients.
Flexible working may be required in order to meet the needs of the service.
If you are interested in applying for this role, the Job Description provides the detailed job responsibilities and the requirements please use your supporting statement to demonstrate how you meet the person specification.
Manyleb y person
Qualification
Meini prawf hanfodol
- Minimum of 4 GCSE or equivalent including English
Meini prawf dymunol
- NVQ Level 2 in customer care
Experience
Meini prawf hanfodol
- Experience in a reception/ coordinator role within the NHS.
Meini prawf dymunol
- Knowledge of ERS
Skills
Meini prawf hanfodol
- Able to work under pressure
- Able to understand and analyse waiting list data accurately and identify problems
- Accuracy and attention to detail
- IT skills
- Ability to prioritise
- Ability to identify and solve problems
- Knowledge of Trust procedures and Policies
- Knowledge of NHS targets
- Knowledge of RTT pathways
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Paul Debenham
- Teitl y swydd
- Business Support Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01493 453982
- Gwybodaeth i gefnogi eich cais
Rhestr swyddi gyda James Paget University Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector