Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Job share
- Flexible working
- Job ref
- 246-ESU6403580
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Suffolk Rehab & Recovery Service
- Town
- Ipswich
- Salary
- £22,816 - £24,336 gross per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Clinical Support Team Administrator
Band 3
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Job overview
Suffolk Rehabilitation and Recovery Service (SRRS), is a 24 hours service providing rehabilitation support for service users reintegrating back into the community following inpatient care.
This is an exciting opportunity for somebody that is energised with a positive attitude and has a passion for supporting and streamlining process. You will need good organisational skills and be able to work as part of a multidisciplinary team but also to work proactively using your own initiative, you must have good typing and computer skills.
The successful applicant will have the confidence and ability to work within our new management team structure. As the responsible administrator for this new team the exciting challenge will be to make this role your own. You will have full training along with regular supervision and support from a Senior admin as well as the wider admin team based at Woodlands. We encourage and support development and opportunities to progress across our admin teams in Suffolk.
Main duties of the job
In this role you will attend and minute multi-disciplinary team meetings and patient reviews. You will support the clinical team and the Medics to keep data up to date and current, organising reviews, liaising with professionals, carers, family members and patients to ensure a high-quality standard of care. This means you will need to be competent in note taking and have good typing skills. The role will also include, but is not limited to, answering the phones for the team, creating letters for consultants as required, procurement orders for the unit, raising IT and maintenance requests and clinical scanning as well as other adhoc tasks. Communication and organisation is key to success in this role.
The successful applicant will also be part of the wider admin team based at Woodlands, Ipswich Hospital and will be trained to help cover reception when required. Having an insight into how other wards run makes this role varied and interesting and allows for progression to higher banding roles for the right applicant.
Working for our organisation
Benefits
Benefits included with this role are:-
· NHS pension
· A comprehensive in house & external training programmes
· Career progression
· Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
· Staff physio service
· Gym membership
· NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Please visit our Facebook and Twitter page @NSFTjobs
Detailed job description and main responsibilities
Most importantly and in keeping with our trust values of Safer, Kinder and Better. The team is ever evolving and we are looking to recruit someone who can bring their own ideas to the team ensuring professional and smooth running of the team.
If you want to make a difference in people’s lives and change it for the better, we want you to be part of our fantastic team!
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
**Previous Applicants Need Not Apply **
Person specification
Qualifications
Essential criteria
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
Desirable criteria
- Knowledge of Trust electronic record system
Experience
Essential criteria
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
- Ability to work with senior members of staff across a large organisation
Desirable criteria
- Previous experience of working within an inpatient NHS setting
Skills
Essential criteria
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
- Excellent articulate communication skills
- Interpersonal skills including taking a proactive, diplomatic approach and ensuring confidentiality at all times.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Kim Bassingthwaighte
- Job title
- Deputy Business Support Manager
- Email address
- [email protected]
- Telephone number
- 01473 891876
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