Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday, 0900-1700)
- Job ref
- 246-GYW7005494-A
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Foxhall House
- Town
- Ipswich
- Salary
- £24,071 - £25,674 Gross Per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Clinical Support Team Administrator
Band 3
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
Foxhall Ward, which is a male Low Secure inpatient ward, requires a dedicated and flexible administrator to support the medical and nursing services it provides as part of NSFT's Secure & Forensic Services based at Northside House, Thorpe St Andrew, Norwich.
The role primarily involves the provision of administrative support to the Consultant Psychiatrists, such as organisation of clinical meetings, audiotyping, maintenance of records and regular liaison with external stakeholders, including other healthcare providers and the Ministry of Justice. It also requires in-person attendance for the purpose of taking notes at medical meetings and consultations that sometimes cover sensitive or challenging topics with our service users.
Candidates must have a very good standard of written English, display excellent attention to detail and have an ability to communicate clearly to a wide range of people.
Main duties of the job
Main Duties:
- Organisation of Care Programme Approach (CPA) meetings.
- In-person and online minuting of clinical meetings.
- Audio typing.
- Liaison with other teams and departments regarding admissions, transfers and discharges.
- Scanning of handwritten forms / assessments into the Electronic Patient Record (Lorenzo).
Preferably candidates will have at least two years of recent administration experience. Strong knowledge of Microsoft Office applications is essential and applicants will ideally have attained RSA II typing qualifications, ECDL (European Computer Driving Licence) or equivalent. Time management skills are needed in order to organise own workload and cope with shifting priorities and deadlines.
Working for our organisation
Foxhall House is part of the Secure & Forensic Services Care Group within Norfolk & Suffolk NHS Foundation Trust.
The Secure & Forensic Services Care Group provides expert mental health care within Secure inpatient wards, within our local prisons and police Investigation Centres, and across the wider community.
Benefits included with this role are:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference, click APPLY!
You will be contacted via email and invited to book an interview time. These emails may go to your SPAM, so please keep checking all your emails if applying.
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Person specification
Knowledge
Essential criteria
- Maintaining administrative / secretarial systems
Desirable criteria
- Knowledge of medical terminology
Skills
Essential criteria
- Excellent articulate communication skills.
- ICT skills including Microsoft Office (Especially Word, Outlook and Excel)
- Audio Typing
Other
Essential criteria
- Able to work Flexibly across a range of different sites/offices
Experience
Essential criteria
- Working on own initiative with minimal supervision
- Ability to prioritise own workload
Qualifications
Essential criteria
- NVQ3 Business Administration or equivalent or working towards
- NVQ2 Customer Services or working towards
Desirable criteria
- Shorthand
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Tracey Jenner
- Job title
- Admin Manager
- Email address
- [email protected]
- Telephone number
- 07584442556
- Additional information
Tina Barnes - [email protected]
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