Job summary
Employer heading
Assistant Medical Secretary
Band 2
Job overview
Team QEH have an exciting opportunity for a dedicated individual to join our Medical Secretariat Team. We are looking for an Assistant Medical Secretary to provide secretarial assistance to PA’s, Senior Medical Secretaries and Consultants. This position is a trainee post and there is potential for progression within the Secretariat.
Previous secretarial experience is desirable but not essential for this post.
*** PLEASE NOTE: When sufficient qualified applicants have been received this post will be closed.*
Main duties of the job
As part of your role you will liaise with other colleagues in the team to contribute to the smooth running of the department.
You will need to be well organised and able to deal with the public efficiently and politely. Previous typing/word processing skills are desirable for this post although not essential, the desire to learn audio typing and medical terminology would be advantageous .
As a key aspect of this role you will need to be able to use the Patient Centre information system in accordance with Trust procedures in a timely way to assist in co-ordination of care pathways (training will be given).
As the successful candidate you will be required to work to a very high standard.
Working for our organisation
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for further information about this role.
Person specification
Qualifications
Essential criteria
- English GCSE Grade A to C or equivalent
- Maths GCSE Grade A to C or equivalent
Desirable criteria
- Medical Secretaries’ apprenticeship
Experience
Essential criteria
- Previous clerical experience
- Previous experience of working in an office environment
- Accurate typing skills
Desirable criteria
- Previous NHS experience Knowledge of Information Technology
- Knowledge of Medical Records Library
- Good understanding of Patient Centre
- Knowledge of Medical Terminology
- RSA II word processing or equivalent
- RSA II typing qualification or equivalent
Skills, abilities, and knowledge
Essential criteria
- Ability to work as part of a team
- Ability to liaise effectively with a wide range of people including medical staff and patients
- Computer literate
- Ability to file
Desirable criteria
- Audio typing experience
Documents to download
Further details / informal visits contact
- Name
- Katrina Miller
- Job title
- Secretariat Manager
- Email address
- [email protected]
- Telephone number
- 01553 613107
- Additional information
Petrina Frankish - Assistant Secretariat Manager
Tel: 01553 214725
Email [email protected]
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