Job summary
- Main area
- Support Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Shifts from 06.00am- though to 22.00pm 5 x per week 7.5 hours per day)
- Job ref
- 426-353-24CC
- Employer
- The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
- Employer type
- NHS
- Site
- The Queen Elizabeth Hospital
- Town
- King's Lynn
- Salary
- £22,816 - £24,336 per annum, pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Domestic Supervisor
Band 3
Job overview
Under limited direction and in line with best practise and the National Cleaning Standards, co-ordinate and supervise the provision of a cost effective, high quality Domestic service; supporting the achievements of the associated Trust and Departmental objectives. Specifically responsible for visiting and monitoring all areas of the hospital to ensure a clean and safe environment is maintained in order to support the delivery of high quality patient care.
The post holder will provide departmental leadership and will motivate the team in order to promote team work across all areas/shift patterns associated within the Domestic Services Department; ensuring an efficient and supportive service to all end users.
Main duties of the job
To be specifically responsible for the daily supervision and monitoring of the Domestic Services team and the department’s service delivery. Working without direct line management; take responsibility for prioritising own work load, which can be unpredictable, and delegate tasks to the team in conjunction with specific deadlines and the needs of the service. Effectively use initiative to facilitate an efficient service; assuming accountability for the decisions made, within the remit of the role, and action taken as a result.
Working for our organisation
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Detailed job description and main responsibilities
For further information about this role please refer to the attached Job description and personal specification .
Person specification
Qualifications/training and professional development
Essential criteria
- General standard of education with good literacy skills.
- ILM Supervisory Qualification or equivalent
- Desire and ability to develop new skills & approaches.
- Computer literate; including Word, Excel and Outlook.
Desirable criteria
- Computer literate; including Word, Excel and Outlook.
- Basic food hygiene certificate
Experience
Essential criteria
- Experience of working within a cleaning environment.
- Experience of managing own time and resources
- Experience of working as part of a team.
Desirable criteria
- Previous supervisory experience
Skills, abilities, and knowledge
Essential criteria
- National Cleaning Standards & Trust Cleaning Schedules.
- Managing Attendance and Leave policies and processes.
- Knowledge of Health and Safety policy and processes
- Knowledge of Infection Control standards.
- Effective communication and interpersonal skills with a range of people in a range of settings – telephone, written (including email), ability to provide clear instructions and guidance.
- Analytical skills and ability to respond and resolve performance problems/staff shortages
- Combines supervision qualities with the ability to be a good team player.
Desirable criteria
- Recruitment and selection process
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Donna Mason
- Job title
- Domestic Services Lead
- Email address
- [email protected]
- Telephone number
- 01553 613648
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