Job summary
Employer heading
Unison Apprentice
Apprenticeships
Job overview
The purpose of this job is to support the Unison Team in providing a full administrative service for the Branch and to assist in providing support to Unison members.
To undertake a level 3 apprenticeship training programme which will enable you to develop the skills and knowledge to prepare you for the role outlined below.
Main duties of the job
To support the team and the efficient running of the department.
To communicate effectively as a member of the team.
To liaise with and respond to requests from staff and their managers.
To support Unison members with enquiries.
To assist with the running of the Resource Centre.
To be a main point of contact for the Branch office.
To liaise with and respond to staff from external agencies, such as training providers, national apprenticeship services and others.
Working for our organisation
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Detailed job description and main responsibilities
For further information regarding this exciting apprenticeship opportunity, please see the attached Job Description and Person Specification.
Person specification
Qualifications
Essential criteria
- CSE/ GCSE or equivalent in 4 subjects General sound education with good grades in key subjects.
- General sound education with good grades in key subjects.
Desirable criteria
- Evidence of personal development
Experience
Essential criteria
- Ability to work as part of a team.
- Excellent Communication.
- Excellent telephone manner.
Desirable criteria
- Use of software: Internet and email, Word, Spreadsheets, Publisher, Powerpoint
Skills
Essential criteria
- Manual Dexterity motivated and a positive attitude to team effort.
- Ability to work within tight deadlines, and organise, Plan, and prioritise workload.
- Demonstrate good keyboard skills.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sharon Howlett
- Job title
- Unison Branch Secretary
- Email address
- [email protected]
- Telephone number
- 01553 214844
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