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Job summary

Main area
Forensic Services
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (full and part time posts available / 1 x 12 Month Fixed term)
Job ref
246-SEC6421714
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Northside House
Town
NORWICH
Salary
£22,816 - £24,336 gross per annum (pro rata for part time)
Salary period
Yearly
Closing
11/07/2024 23:59
Interview date
25/07/2024

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Clinical Support Worker

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Job overview

Are you looking for an opportunity to help those suffering from mental health issues?

Do you work well with people and teams?

If you have said yes to these questions, we have opportunities for you in Secure Services.

We have various permeant roles across Northside House and Whitlingham ward 

Secure Services  provides assessment and treatment for older adults who are experiencing acute mental health problems, sometimes with physical health complexities. The service is recovery-focused and utilises a range of treatment, therapy and support in order to help our service users return to wellbeing and independence.

Main duties of the job

You will need to be enthusiastic, conscientious and determined to provide the best care to our service users.  We are looking for someone who displays compassion, empathy and is sensitive in their approach to people who may be distressed or have a challenging manner.

The Service's teams are diverse, friendly, professional and supportive of each other across all disciplines.  We are proud to have been awarded rating of 'good' by CQC.

If you feel you are also supportive, approachable and genuinely care about delivering high-quality services with patients at the heart, then this is the job for you.

Working for our organisation

Northside House is a mental health inpatient unit situated on St Andrew's Business Park near Norwich.  There are three wards providing assessment and treatment services for acute mental disorders and rehabilitation including depression, bipolar, psychosis, dementia and crisis resolution.  Whitlingham ward is a low secure female ward based at Hellesdon Hospital. 

Our primary focus is on collaborative working: placing great emphasis on the assessment/recovery model.  Many aspects relating to service user recovery is reflected within the assessment tools the patients and staff use and the philosophy that underpins patient-centred care.

Our staff support network includes protected time and unit wellbeing sessions.  You will be given regular supervision and have an opportunity to use the onsite gym.  There are excellent developmental opportunities should you wish to progress.

Detailed job description and main responsibilities

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Benefits included with this role are:

  • NHS pension
  • a comprehensive in house & external training programmes
  • Forensic Induction
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Candidates may only be given a minimum of 3 days’ notice regarding interviews. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Considered applicants must be able to:

  • complete all mandatory training including preventing and managing aggression (PMA) also immediate life support (ILS).
  • This role does not offer sponsorships 
  • This role covers working day shifts and night shifts covering 7 days a week. 

Person specification

Skills

Essential criteria
  • Ability to work without direct supervision, liaising appropriately with other practitioners in the team.
  • Able to use own initiative whilst liaising with other team members

Qualifications

Essential criteria
  • Care Certificate - must be achieved within first 12 weeks of employment
  • NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC

Knowledge

Essential criteria
  • Understanding of issues surrounding confidentiality.
  • Knowledge around mental health

Other

Essential criteria
  • Able to travel independently.
  • Able to complete mandatory training (PMA & ILS)

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthWomens Staff Network

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sam Nunn
Job title
Modern Matron
Email address
[email protected]
Telephone number
01603 707500
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