Job summary
- Main area
- Ambulance Assistant
- Grade
- Band 3
- Contract
- Permanent: Relief
- Hours
- Full time - 37.5 hours per week (Shift work as agreed)
- Job ref
- 247-PTS-ACAE-0724
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Site
- Colchester, Greenstead, Clacton, Weeley, Harwich, Frinton
- Town
- North Essex
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 08/08/2024 08:00
Employer heading
Ambulance Care Assistant - North Essex
Band 3
We operate a 24 hour, 7 day a week service for our patients, the hours/shifts vary dependent on the location, as part of the role of an ACA there will be a requirement to cover out of hours shifts on a relief rota basis, please contact us for further information on the possible shift patterns for the area that you are applying for.
Job overview
We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centre's and other similar facilities.
We can offer you a 3 week paid training course. You would need to be available to attend a training on a full time basis over a period of 15 workings days. Clinically trained to standards that allow you to be competent as a ‘First Person on Scene’, patient transport driver training, and a full uniform. Every day is different as an ACA and you could really make a difference to our patients.
During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues. As an example Welwyn Garden City and Chelmsford. You MUST be able to commit to undertaking the training course as outlined above.
Main duties of the job
To convey and care for patients who have been appropriately allocated within
the protocols of the East of England Ambulance Service NHS Trust. This
includes acute, urgent and routine patients.
To work in a team of two, or on your own, undertaking duties in a variety of vehicle types.
Working for our organisation
We value care, teamwork, quality, respect and honesty in order to transform the care we deliver to our communities and welcome applicants who share these values to apply to work at EEAST.
The Patient Transport Services arranges the transportation of non-urgent patients to and from health/social care premises and private residences.
Detailed job description and main responsibilities
1. Maintain an appropriate level of care for patients, relevant to their condition. This includes recognition of when additional skills or support may be needed.
2. Record, process and share information / paperwork regarding patient condition, care undertaken and observations to all appropriate healthcare partners.
3. Adhere to Trust policy in respect of the control of confidential information as outlined within the data protection act and the Caldicott principles.
4. Drive a range of vehicles in a manner appropriate to the patient’s condition and in accordance with Trust approved training criteria.
5. Complete all relevant operational documentation, e.g. daily routine vehicle checks, patient listings and other information in accordance with Trust policy and ISO9001:2008 requirements.
6. Maintain the vehicle in a sanitary condition in line with health & safety, clinical waste management, occupational health, ISO9001:2008 and clinical directorate guidelines. Ensure that all health and safety and policy is adhered to within the working environment, whether within the Trust’s premises or at treatment centres.
7. Maintain clear and regular communication with the Ambulance Liaison Office and other Healthcare professionals / colleagues, in line with agreed protocols, e.g. ISO and Caldicott. Ensure that the needs of the patient are met and operational efficiency and effectiveness is maintained.
8. Assist patients in their homes, both prior to and after transportation, ensuring they have their basic needs catered for and their homes are safe. This includes measuring, highlighting and reporting areas of risk in line with Trust risk assessment procedures.
9. Physically manoeuvre and / or lift patients, including the use of Trust supplied carrying aids, in circumstances where patients are unable to manage alone, after undertaking a manual handling risk assessment e.g. up and down stairs and within restricted spaces.
10. Ensure that patients are taken to and collected from the agreed treatment area within the hospital or centre in a timely basis.
11. Provide any clinical assistance to the authorised level of competence in all circumstances that require it.
12. Participate in equipment trials, working parties and highlighting areas of potential personal and organisation service development.
13. Required to take personal responsibility for continued professional development through the personal development review process, the knowledge and skills framework and Trust training sessions.
Person specification
Qualifications
Essential criteria
- Full car driving licence (max 3 penalty points on licence)
Desirable criteria
- C1 (1 for Provisional)
Knowledge & Experience
Essential criteria
- Experience of dealing with people, demonstrating sound customer care skills.
Desirable criteria
- Previous work in a caring profession. Work with public involvement.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Guy Ransley
- Job title
- PTS Operations Manager
- Email address
- [email protected]
- Telephone number
- 07765404832
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