Job summary
- Main area
- Cancer Transformation
- Grade
- NHS AfC: Band 8a
- Contract
- 18 months (Secondment)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 137-6035074-B
- Employer
- NHS Norfolk and Waveney Integrated Care Board
- Employer type
- NHS
- Site
- Norfolk County Hall
- Town
- Norwich
- Salary
- £50,952 - £57,349 per annum
- Salary period
- Yearly
- Closing
- 29/07/2024 23:59
Employer heading
Macmillan Improving the Cancer Journey Lead
NHS AfC: Band 8a
NHS Norfolk and Waveney Integrated Care Board (ICB) plans and buys healthcare services for our local population. We are accountable for the performance and finances of the NHS across Norfolk and Waveney – a total budget of £2 billion a year. Known as NHS Norfolk and Waveney, the organisation works with local people, health and care professionals, and partner organisations to improve the health and wellbeing of our population.
The organisation is part of the Norfolk and Waveney Integrated Care System. A system dedicated to working with partners in local government, the voluntary sector and others and helping the NHS to support broader social and economic development and to tackle inequalities in health outcomes.
We believe strongly in creating a workplace built on teamwork, whilst allowing individuals to grow and develop in their own roles. Our main offices are based at 8th Floor of Norfolk County Hall, Martineau Lane, Norwich, NR1 2UE however we have a local office for the East of the region based in Beccles and another in the West of the region based in King’s Lynn, therefore travel across the Norfolk and Waveney footprint as well as out of county is required according to where our stakeholders are situated.
Our three ICS goals are:
- To make sure that people can live as healthy a life as possible.
- To make sure that you only have to tell your story once.
- To make Norfolk and Waveney the best place to work in health and care.
If you are someone who enjoys making a difference and would like to help people in Norfolk and Waveney live longer, healthier and happier lives then we would love to hear from you.
Job overview
The Macmillan ‘Improving the Cancer Journey’ (ICJ) Lead will work as part of the dynamic Norfolk and Waveney Integrated Care Board (ICB) Cancer Transformation team. Supporting the drive to improve cancer outcomes and quality of life, by leading on the integration and improvement of the cancer journey across care settings within Norfolk and Waveney.
This fixed term 18-month role will manage the delivery of the system ICJ project within the Norfolk and Waveney Cancer Transformation programme. Leading on the work to promote synergistic working within existing system stakeholders, to include community leaders, councils, services, VCSE (voluntary, community or social enterprise) and patients with the aim of improving outcomes for the Norfolk and Waveney population, by reducing inequalities and fragmented approach to care delivery.
This exciting hybrid role has a work location base at Norfolk County Council offices in Norwich. Stakeholder engagement and attendance on site at least once a week is required, although this can vary depending on meetings, workloads, team engagement and training requirements. The opportunity is available as a secondment for NHS employees and flexible working options will also be considered on the proviso that the expected objectives could be achieved within the 18-month term of the role. We can consider part-time working for this role, however the minimum number of days is 22.5 hours over 3 days.
Main duties of the job
The ICJ Lead will promote synergistic working within existing alliances, community leaders, councils, service users and VCSE (voluntary, community or social enterprise), bringing together services, both commissioned and voluntary to support a patient centric approach to care delivery across Norfolk and Waveney Integrated Care System. With the primary aim of improving outcomes for the Norfolk and Waveney population, by reducing the inequalities and fragmented approach to care delivery.
For this to be achieved by developing networks and having a governance framework to bring together like-minded people together to support seamless delivery of care regardless of which domain the organisation sits within.
To foster trust and erosion of barriers of the organisations an operational framework must be co-designed which will include data sharing agreements to encourage onward referral of patients to the most appropriate resource for them.
Job Summary
- Project management of the ICJ project within the Norfolk and Waveney Cancer Transformation Programme
- The role requires autonomous working within a virtual ICS team and the ability to matrix work across organisations.
- The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
Working for our organisation
Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations – NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others – joining forces to agree and plan for local people’s needs.
Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.
Detailed job description and main responsibilities
Role specific objectives include:
- · Stakeholder Engagement to scope a place-based non-clinical model for Norfolk and Waveney: To facilitate co-design of the model with stakeholders to include people affected by cancer, carers and communities.
- · To map existing community support and information services in Norfolk and Waveney
- · To review processes for sharing personalised care interventions between primary and secondary care, with the aim to identify and implement any improvements. Some example personalised care interventions are Holistic Needs Assessments (HNAs), Personalised Care and Support Plans and End of Treatment Summaries and Cancer Care Reviews. Improving how the information is shared will help to avoid duplication, ensure that any issues are followed up between primary and secondary care and so that the patient may only have to tell their story once if appropriate.
- · To review the quality of how Cancer Care Reviews are delivered by primary care and to make recommendations for their improvement.
- · Integrate and awareness of the Core20PLUS5 agenda into the approach.
- · Facilitate stakeholder engagement events to raise awareness of the ICJ model, personalised care interventions, Macmillan templates and cancer training to support the delivery of personalised care in cancer.
- · To scope alternative models if required.
- · To set up and manage a Stakeholder Steering Group to oversee the project and keep stakeholders informed on progress.
- · To provide monthly progress reports
- · To undertake an evaluation and report on findings
Key Working Relationships
- Operate effectively in a flexible and demanding environment and proactively engage with NHS staff, consultants and contractors working on a variety of topics.
- Work effectively with a variety of stakeholders working on other projects and programmes within other NHS directorates as required (i.e. HEE, provider and commissioner organisations, voluntary sector organisations)
- Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting.
- Have the ability to deal with resulting potentially aggressive/antagonistic situations.
- Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues
- Nurture key relationships and maintains networks internally and externally, including national networks
- Close liaison with the communications and stakeholder team on public relations and marketing activities
- Link with managers and members of other functions, to address inter-dependencies and ensure alignment
- Apply a structured change management approach and methodology for the impact of any change.
Person specification
Knowledge, training and experience
Essential criteria
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent.
- Evidence of post qualifying and continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between the EOE Cancer Alliance and individual provider and commissioning organisations.
Desirable criteria
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- Member of relevant professional body
Communication Skills
Essential criteria
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Negotiate on difficult and controversial issues including performance and change.
Analytical
Essential criteria
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking – ability to anticipate and resolve problems before they arise.
Planning Skills
Essential criteria
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
Management Skills
Essential criteria
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating a team and reviewing performance of the individuals.
Autonomy - Freedom to Act
Essential criteria
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
Physical Skills
Essential criteria
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Equality and Diversity
Essential criteria
- Needs to have a thorough understanding of and commitment to equality of opportunity and diversity.
Financial and Physical Resources
Essential criteria
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Other
Essential criteria
- Used to working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions.
- Professional calm and efficient manner.
- Effective organiser, influencer and networker.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Completer/Finisher.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Marika Pieri
- Job title
- Cancer Transformation & Workforce Project Manager
- Email address
- [email protected]
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