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Job summary

Main area
Directory of Services Management
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
137-6371728
Employer
NHS Norfolk and Waveney Integrated Care Board
Employer type
NHS
Site
NHS Norfolk and Waveney ICB
Town
Norwich
Salary
£43,742 - £50,056 per annum
Salary period
Yearly
Closing
04/07/2024 23:59

Employer heading

NHS Norfolk and Waveney Integrated Care Board logo

Directory of Services Lead

NHS AfC: Band 7

NHS Norfolk and Waveney Integrated Care Board (ICB) plans and buys healthcare services for our local population. We are accountable for the performance and finances of the NHS across Norfolk and Waveney – a total budget of £2 billion a year. Known as NHS Norfolk and Waveney, the organisation works with local people, health and care professionals, and partner organisations to improve the health and wellbeing of our population.

The organisation is part of the Norfolk and Waveney Integrated Care System. A system dedicated to working with partners in local government, the voluntary sector and others and helping the NHS to support broader social and economic development and to tackle inequalities in health outcomes.

We believe strongly in creating a workplace built on teamwork, whilst allowing individuals to grow and develop in their own roles. Our main offices are based at 8th Floor of Norfolk County Hall, Martineau Lane, Norwich, NR1 2UE however we have a local office for the East of the region based in Beccles and another in the West of the region based in King’s Lynn, therefore travel across the Norfolk and Waveney footprint as well as out of county is required according to where our stakeholders are situated.

Our three ICS goals are:

  1. To make sure that people can live as healthy a life as possible.
  2. To make sure that you only have to tell your story once.
  3. To make Norfolk and Waveney the best place to work in health and care. 

If you are someone who enjoys making a difference and would like to help people in Norfolk and Waveney live longer, healthier and happier lives then we would love to hear from you.

Job overview

    This is a UEC Integrated Directory of Services Lead (Integrated UEC DoS) Lead Role, and the post holder will be responsible for maintenance management and development of the Integrated UEC DoS, in line with national and local standards. 

The post holder will work with the NHS Norfolk and Waveney ICB Clinical Leads and with the range of stakeholder organisations to maintain and develop the Integrated UEC DoS. This includes work with provider organisations to understand and confirm the scope and accessibility of the services provided. The post holder will be responsible for developing objectives for the Integrated UEC DoS and as well as managing any issues related to the Integrated UEC DoS 

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Main duties of the job

·      The post holder will have responsibility to establish all activities relating to maintenance and management of the UEC DoS.

      The postholder will be the point of contact for service providers on the use of the Integrated UEC DoS and and to clinicians and service users on navigating and accessing the Integrated UEC DoS, 

 The post holder will be the Integrated UEC DoS Strategic lead that will include the development and implementation of the business objectives across NHS Norfolk and Waveney ICB

Development and maintenance of service profiles (including z code profiling and Integrated UEC DoS Search tools) to reflect new versions of the Integrated UEC DoS and NHS Pathways and deliver ongoing training on both the Integrated UEC DoS and any third-party applications

·       Stakeholder engagement across a range of providers including engagement with Acute Trusts, Community, Local Authority, Primary Care and other Urgent Care Providers

 Provide Integrated UEC DoS and service-related analysis of information, producing the reports to requests from providers, commissioners and clinical governance leads. This will include analysis of third-party applications

·       Update service profiles with provider and/or commissioner requests for change, which will also include any changes arising from contracts.

·           Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.

Working for our organisation

Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations – NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others – joining forces to agree and plan for local people’s needs.

Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.

Detailed job description and main responsibilities

·      The post holder will have responsibility to establish all activities relating to maintenance and management of the UEC DoS.

The post holder will work with the NHS Norfolk and Waveney ICB Clinical Leads and with the range of stakeholder organisations to maintain and develop the Integrated UEC DoS. This includes work with provider organisations to understand and confirm the scope and accessibility of the services provided. The post holder will be responsible for developing objectives for the Integrated UEC DoS and as well as managing any issues related to the Integrated UEC DoS 

·       The DoS service Lead will provide training to service providers on the use of the Integrated UEC DoS and and to clinicians and service users on navigating and accessing the Integrated UEC DoS, 

 The post holder will be the Integrated UEC DoS Strategic lead that will include the development and implementation of the business objectives across NHS Norfolk and Waveney ICB

Development and maintenance of service profiles (including z code profiling and Integrated UEC DoS Search tools) to reflect new versions of the Integrated UEC DoS and NHS Pathways and deliver ongoing training on both the Integrated UEC DoS and any third-party applications

·       Stakeholder engagement across a range of providers including engagement with Acute Trusts, Community, Local Authority, Primary Care and other Urgent Care Providers

 Provide Integrated UEC DoS and service-related analysis of information, producing the reports to requests from providers, commissioners and clinical governance leads. This will include analysis of third-party applications

·       Update service profiles with provider and/or commissioner requests for change, which will also include any changes arising from contracts.

·       Participate in relevant internal and external working groups/projects, services and initiatives to provide, information and analytical advice and expertise.

·       Develop and implement data collection systems that will provide accurate and timely data.

·       Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.

Person specification

Job descripition

Essential criteria
  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
  • Ability to travel to places of work that may not be accessible by public transport
Desirable criteria
  • Understanding of the public sector
  • Demonstrated experience in a healthcare environment

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working lives

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Peter Spears
Job title
Senior Manager UEC Commissioning
Email address
[email protected]
Telephone number
07920861926
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