Job summary
- Main area
- Primary Care
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 137-6536543
- Employer
- NHS Norfolk and Waveney Integrated Care Board
- Employer type
- NHS
- Site
- County Hall
- Town
- Norwich
- Salary
- £43,742 - £50,056 Per annum
- Salary period
- Yearly
- Closing
- 04/09/2024 23:59
Employer heading
![NHS Norfolk and Waveney Integrated Care Board logo](https://static.trac.jobs/employer-logos/1935.png)
Place Transformation and Delivery Manager - North Norfolk
NHS AfC: Band 7
NHS Norfolk and Waveney Integrated Care Board (ICB) plans and buys healthcare services for our local population. We are accountable for the performance and finances of the NHS across Norfolk and Waveney – a total budget of £2 billion a year. Known as NHS Norfolk and Waveney, the organisation works with local people, health and care professionals, and partner organisations to improve the health and wellbeing of our population.
The organisation is part of the Norfolk and Waveney Integrated Care System. A system dedicated to working with partners in local government, the voluntary sector and others and helping the NHS to support broader social and economic development and to tackle inequalities in health outcomes.
We believe strongly in creating a workplace built on teamwork, whilst allowing individuals to grow and develop in their own roles. Our main offices are based at 8th Floor of Norfolk County Hall, Martineau Lane, Norwich, NR1 2UE however we have a local office for the East of the region based in Beccles and another in the West of the region based in King’s Lynn, therefore travel across the Norfolk and Waveney footprint as well as out of county is required according to where our stakeholders are situated.
Our three ICS goals are:
- To make sure that people can live as healthy a life as possible.
- To make sure that you only have to tell your story once.
- To make Norfolk and Waveney the best place to work in health and care.
If you are someone who enjoys making a difference and would like to help people in Norfolk and Waveney live longer, healthier and happier lives then we would love to hear from you.
Job overview
We have an exciting opportunity to join the North Norfolk Place Team, working in a diverse role supporting integrated working within an embedded system. You will be working closely with Practice Managers, Clinical Directors and system leaders at all levels to support development and provide assurance on delivery across a broad range of areas.
Interviews will take place 23rd or 25th September 2024
The post will be based at County Hall with Hybrid – North Norfolk, partner sites & homeworking
Main duties of the job
We are looking for a highly motivated, forward-thinking individual to join the North Norfolk Place team.
You will have excellent relationship building, data analysis, contract management and project management skills, along with a positive attitude.
The focus of the role will be:
- Contribute to the strategic planning and resilience of local services, which respond to the needs of the local population and through direct collaboration with general practice.
- Support the transformation and delivery of health and care programmes across the Place, by taking a lead role to develop and deliver activities which meet national, ICS and locality strategic objectives.
- Working closely with Primary Care Networks and other system partners to build Integrated Neighbourhood Teams
- Taking a population health management approach to identifying and addressing local needs
- Building relationships with partners to develop influence both within and outside of the ICB
- Leading and being responsible for multiagency projects that promote integrated care
Working for our organisation
Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations – NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others – joining forces to agree and plan for local people’s needs.
Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.
Detailed job description and main responsibilities
- To support the delivery of the new GP contract helping to shape and inform innovative and exciting new ways of working into the area.
- Continually develop and improve the delivery of care in collaboration with partner providers and other stakeholders to meet the local population health needs.
- In supporting the development of the networks, the services required to comply with the DES and the post holder will work closely with and also provide support to the network clinical directors.
- Working collaboratively to support the transition of PCNs to become part of Integrated Neighbourhood Teams (INT)
- Working collaboratively to find solutions that impact on System flow, Quality Improvement and Patient flow
- The post holder will also support the collection of data and information to ensure robust budget monitoring, payments and provision of assurance to the network and/or commissioners relating to DES compliance; and subsequent requirements of INTs.
Person specification
Person Specification
Essential criteria
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Post-graduate degree in Management Studies or equivalent
- Significant experience of successfully operating in a politically sensitive environment
- Evidence of continued professional development
- Demonstrated experience of co-ordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence at SMT level
- Ability to prepare, produce and present concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
- Highly refined skills in relationship development, management and maintenance. Able to facilitate productive working across internal and external stakeholders and across organisational teams
- Excellent verbal and written communication skills
- Ability to analyse very complex/sensitive issues where material is conflicting and drawn from multiple sources
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures.
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- The promotion of equality of opportunity and good working relations (providing practical leadership)
- Experience of managing a team without direct line management
- Problem solving skills and attitude. Takes initiative and is proactive
- Tactful and resilient – able to secure agreement, input and co-operation from stakeholders
- Able to facilitate collaborative working
- Able to work flexibly – both in terms of mobility and hours
- Team player
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
Desirable criteria
- Experience of monitoring budgets and business planning processes
- Understanding of the public sector
- Demonstrated experience in a Healthcare environment
- Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project
- Clinical commissioning/provider experience with an understanding of services from a delivery perspective
- Knowledge of compliant commissioning arrangements and processes
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Bird
- Job title
- Senior Transformation and Delivery Manager
- Email address
- [email protected]
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