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Job summary

Main area
Supplies and Procurement
Grade
Band 3
Contract
Permanent: Full time
Hours
Full time - 37.5 hours per week (Monday to Friday 8am to 16pm)
Job ref
839-6347107-LR-A
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
Red House Central Equipment Stores
Town
Norwich
Salary
£22,816 - £24,336 Per annum
Salary period
Yearly
Closing
04/08/2024 23:59

Employer heading

Norfolk Community Health and Care NHS Trust logo

Stores Co-Ordinator

Band 3

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Job overview

A unique and exciting opportunity has arisen for a Stores Co-ordinator to join our Wheelchair Service Team at Norfolk Community Health & Care NHS Trust.
The post holder will be responsible for the management of Stores, including the warehouse, goods in and out and stock management of all wheelchairs and spare parts.

Good IT and  organisation skills are required for this job. 

Main duties of the job

  • The post holder will be responsible for the day to day management of the warehouse and stores functions of the Wheelchair Repair Service.
  • Be responsible for the efficient, secure and safe running of the Red House Store by devising relevant operational procedures and ensuring they are in place, maintaining accurate and up-to-date records of all goods in and out of the areas, using the asset database as necessary.
  • Check all deliveries against delivery notes, setting up wheelchairs and equipment in line with manufacturer instructions (using appropriate tools), maintaining accurate records of all delivery notes and entering wheelchair and spare part details on to the asset database, informing admin colleagues when equipment is ready for handover.

Working for our organisation

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating, and the first stand-alone NHS Community Trust in the country to be awarded the title.

Detailed job description and main responsibilities

  • Act as first point of contact for clinical, technical and admin colleagues with regard to spares and stock, resolving any issues and report any serious concerns to the Wheelchair Repair Team Lead in a timely manner.
  • Using knowledge of wheelchairs within service’s range, allocate required spare parts to technical colleagues to enable completion of repairs, updating records as required.
  • Encourage refurbishment parts by liaising with colleagues to ensure task is completed.
  • Act as cover for Admin Assistants during unexpected periods of leave, including liaising with patients, clinical and technical colleagues, using the asset database to raise job requests.
  • Act as cover for the Delivery Driver (including assisting with scrap runs) during periods of absence, including the deliver and handover of basic wheelchair equipment.
  • Assist Field Engineers/Wheelchair Repair Team Lead by completing basic wheelchair repairs in the community when required.

Person specification

Qualifications

Essential criteria
  • Education to Maths and English GCSE or equivalent
Desirable criteria
  • NVQ Level 2 in Business Administration

Experience

Essential criteria
  • Previous experience in a stock management / control environment
Desirable criteria
  • Experience of working with Wheelchairs
  • Working in an NHS setting

Skills

Essential criteria
  • Good organisation skills
  • Ability to prioritise workload effectively
  • Ability to undertake necessary training to keep up to date with equipment
  • Able to use Microsoft Office suite
  • Able to work to manufacturer instruction
  • Able to operate necessary tools
Desirable criteria
  • In depth knowledge of stock control systems
  • Knowledge of a variety of wheelchairs

Other

Essential criteria
  • Able to communicate effectively in English Language.
  • A good level of physical fitness and dexterity sufficient to perform the duties of the post with any aids and adaptations.
  • Full clean driving licence

Communication

Essential criteria
  • Ability to communicate with a variety of healthcare professionals
  • Good written and verbal communication and reasoning skills
  • Good customer relations and interpersonal skills

Personal and People Development

Essential criteria
  • Ability to remain calm under pressure
Desirable criteria
  • Previous experience of resolving difficult situations

Personal Attributes / Behaviours (linked to the Trust’s Behaviour Framework)

Essential criteria
  • Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
  • Presentable appearance.

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Philip White
Job title
Team Lead - Workshop Engineer
Email address
[email protected]
Telephone number
01603 780920
Additional information

Alternatively, please contact: Rowena Pheiffer-Florence

eMail: [email protected]

If you have problems applying, contact

Address
Norfolk Community Health and Care NHS Trust
Room 218
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
Telephone
01603 272591
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