Job summary
- Main area
- Laboratory Medicine
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 234-24-CS0796
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk & Norwich University Hospital
- Town
- Norwich
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 10/07/2024 23:59
- Interview date
- 22/07/2024
Employer heading
Point of Care Testing (POCT) Administrator
NHS AfC: Band 3
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
Point of Care Testing (POCT) refers to any analytical test performed outside the laboratory, by a healthcare professional, at the point in time at which the result will be used to make an immediate treatment decision. This allows appropriate action to be taken, hopefully resulting in an improved health outcome for the patient. It is also known as near patient, bed-side and extra-laboratory testing. It has been shown to reduce hospital stay time, reduce complications, and improve adherence to treatment.
The use of POCT is expanding rapidly, especially since COVID. The POCT team cover diagnostic testing across all pathology specialties that use POCT devices for immediate management and care of patients to all its users within the Norfolk & Norwich University Hospitals NHS Foundation Trust.
We are a small team but our strong links with all clinical areas of the Trust make us feel part of a much wider team.
Main duties of the job
There are over 6500 operators of POCT devices within the Trust and the administration of training for these staff is a main part of this role. This can be challenging but is rewarding.
Assuring the quality of results from POCT devices is crucial and the post holder will be heavily involved with this process. This will include receipt and subsequent distribution of External Quality Assessment (EQA) samples, followed by submitting results from all devices to the relevant schemes. As such, attention to detail and data input skills are essential to the role.
The post holder will also be required to trouble shoot POCT devices that are returned to the office. General office tasks such as answering telephone calls and typing meeting minutes will also be part of the role.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- Accurate data entry to various IT based platforms; including Microsoft Office programmes and various POCT device-specific middleware solutions.
- Assisting with external quality assurance (EQA) processes; including packaging of samples, specimen distribution, analysis and result entry.
- They will assist the Point of Care Coordinator maintain records of training and assessment of users, generating and issuing barcodes where appropriate.
- General administrative tasks; including record keeping, answering the telephone, typing letters and organising/attending meetings when required.
- Providing training to staff to safely and effectively undertake POCT, using materials produced and/or provided by the POCT Co-ordinator; following adequate training and assessment of competency.
- Undertaking audits in accordance with pre-defined criteria; reporting any non-conformances to the POCT Co-ordinator and monitoring corrective measures.
- Undertaking identified aspects of POCT project work in an autonomous manner; as instructed by, and reporting directly to, the POCT Co-ordinator.
- Building strong relationships with service users through open, honest and informed communication.
- Working professionally within a small team; demonstrating effective organisational skills on a day-to-day basis.
Please see the attached job description for full details.
Person specification
Qualifications
Essential criteria
- A level/NVQ level 3, preferably in Scientific/IT subjects
Experience
Essential criteria
- An awareness of the purpose and scope of Point of Care Testing
Skills
Essential criteria
- Good communication and interpersonal skills
- Practical knowledge of how to problem solve
- IT skills – accurate data input
Desirable criteria
- Some knowledge and understanding of QMS and ISO 15189
Attitude, aptitude
Essential criteria
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Theresa Hornsby
- Job title
- POCT Coordinator
- Email address
- [email protected]
- Telephone number
- 01603 286934
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