Job summary
- Main area
- Service Manager
- Grade
- Band 8a
- Contract
- 12 months (12 months fixed term vacancy)
- Hours
- Full time
- Flexible working
- Job ref
- 246-CFYPN6362931
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- The Lighthouse Centre
- Town
- Norwich
- Salary
- £50,952 - £57,349 gross per annum
- Salary period
- Yearly
- Closing
- 01/10/2024 23:59
Employer heading
Service Manager
Band 8a
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Job overview
Service Manager – Eating Disorders Norfolk and Waveney
An exciting opportunity has arisen to work in the Eating Disorders Service across Norfolk and Waveney to learn new skills and gain experience. We are looking for a dynamic leader to operationally manage the team which comprises medical and psychology teams, mental health practitioners, and support workers.
You will be responsible for ensuring the smooth and efficient running of the service with a focus on patient quality, staff wellbeing and performance improvements. The role will be based from either Norwich, Great Yarmouth or Kings Lynn with some travel between sites. Flexible working will be considered.
You will also be responsible for building upon the good practice in the service, continuing with the development of our ARFID pathway, our day treatment centre The Lighthouse and supporting us to reach accreditation.
You will be well supported by Clinical Team Managers, MDT and the wider Care Group leadership team in working towards the aims set out in the Care Group’s Quality Strategy.
Main duties of the job
Main duties of the job
- To fully support the Service Director and other Service Managers with the strategic and operational planning and delivery of care within Specialist Services .
- To be responsible for ensuring the effective management of the day-to-day operational / clinical issues arising within the Eating Disorders Service Line
- To actively monitor performance, quality, safety and service development within their service areas, in line with locality and Trust-wide policies and protocols.
- To continuously improve performance with key performance indicators and ensure that their team(s) are providing a responsive, high quality service to clients, their families and carers and meeting commissioner and stakeholder expectations
- To model behaviours that put patient care at the heart of service delivery .
Working for our organisation
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing and older people's services across Norfolk and Suffolk. We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide.
Benefits included with this role are:-
We can offer you the full range of NHS benefits and in addition:
- Flexible working hours
- Up to 307 hours holiday entitlement (subject to length of service)
- FREE physio service
- FREE Yoga and Pilates
- Cycle scheme tax-free bikes and accessories
- Support with revalidation
- Post graduate training opportunities
- We will pay for your initial DBS check (excluding the annual update service charge of £13)
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person specification
Experience
Essential criteria
- Significant experience working within and Managing clinical services
- Significant experience of clinical performance management
Desirable criteria
- Extensive experience of managing services at a senior level
- Working in mental health
Qualificaions
Essential criteria
- Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
- Recognised post graduate management qualification or equivalent experience.
- Masters level education or demonstrable equivalent experience
Desirable criteria
- Experience of managing health and social care integrated services.
Other
Essential criteria
- Ability to travel independently
- Positive attitude to change. Able to work effectively and collaboratively as part of a team
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Danielle Cooper
- Job title
- Interim Service Director
- Email address
- [email protected]
- Telephone number
- 07774 760 035
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