Job summary
Employer heading
Emergency Operations Administrator - Hertfordshire and West Essex
Band 3
Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.
#WeAreEEAST
We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application.
Job overview
Available Roles:
- 1 x Hemel
- 1 x Stevenage
- 1 x Watford
A fantastic new vacancy has arisen across the above locations. We are recruiting experienced administrators to support the smooth running of our ambulance stations.
In this critical role you will support the Operational Managers with their administration, in order to allow them greater capacity to carry out their broader operational duties.
Applicants who were unsuccessful for this position within the last 3 months need not apply.
Main duties of the job
Your main responsibilities will include looking after all the administrative duties to facilitate the smooth running of the stations.
Main duties include;
- Being the single point of contact for staff queries
- Liaising with Payroll
- Minute Taking
- Facilitating planning for staff to attend training
- Produce reports as and when required
Full list of duties can be found in the job description.
Working for our organisation
EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment, EEAST can offer you that and more!
Our Staff Benefits include:
- A minimum 27 days’ holiday a year (increasing to 29 days after 5 years service and 33 days after 10 years’ service) plus bank holidays.
- Generous NHS Pension Scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and well-being initiatives and programmes.
- Access to NHS discounts, offering NHS employees a range of money-saving deals
- Car Leasing Scheme
Detailed job description and main responsibilities
Essential Skills:
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience
- Demonstrable experience of working in an administrative environment and working with computerised data
- Clear communicator with good writing, data entry, and telephone
Desirable Skills:
- Working knowledge of Microsoft Office including Word and
- Understanding of Data Protection
- Experience of working in a health care environment
For full vacancy details, please view the Person Specification and Job Description.
Person specification
Knowledge, Training, and Experience
Essential criteria
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
- Demonstrable experience of working in an administrative environment and working with computerised data systems.
- Trained or willing to work towards Loggist training.
Desirable criteria
- Experience of working in a health care environment.
- Awareness of a range of Health Services provisions.
- Working knowledge of Microsoft Office including Word and Excel.
- Knowledge of NHS issues.
- Understanding of Data Protection legislation.
Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes
Essential criteria
- Clear communicator with good writing, data entry, and telephone skills.
- Ability to work effectively as part of a team.
- Problem solving skills.
- Must be able to maintain confidentiality and trust.
- Flexible approach to work
Autonomy
Essential criteria
- Able to work on own initiative, organising and prioritising own workload to set deadlines.
EEAST Values and Behaviours
Essential criteria
- Evidence that personal behaviour reflects Trust Values (Care, Teamwork, Quality, Respect, Honesty)
Documents to download
Further details / informal visits contact
- Name
- Sandra Treacher
- Job title
- Head of Clinical Operations
- Email address
- [email protected]
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