Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 22 hours per week (8am-8pm, Thursday and Friday)
- Job ref
- 421-PSC-2024R
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Harrogate District Hospital
- Town
- Harrogate
- Salary
- £22,383 per annum pro rata
- Salary period
- Yearly
- Closing
- 15/04/2025 23:59
Employer heading

Ward Clerk - Bolton Ward
NHS AfC: Band 2
Job overview
Are you organised, proactive and thrive when working in a team? If so, this role is for you! We are looking for a hard working individual to join our team on Bolton Ward in the role of Ward Clerk.
Bolton Ward is the Trust's male surgical ward which cares for patients who have sustained are acutely unwell, some of which requiring surgery.
The successful candidate will need excellent communication skills and be able to prioritise your own workload which can vary regularly throughout a busy day.
We are willing to hear from anyone who has administration skills, is happy and able to work primarily on a computer and can display our Trust values in their day to day work.
Main duties of the job
The role of the Ward Clerk is extremely varied. Some of the key tasks include:
- Being the first point of contact for patients, relatives and staff both face to face and on the telephone.
- Maintaining patients case notes to an excellent standard.
- Supporting the clinical teams with admin duties to allow them to provide hands on patients care.
- Updating and maintaining electronic inpatient records.
- Booking follow up appointments for patients after discharge.
- Be able to provide an efficient and effective administration service to the entire ward.
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Detailed job description and main responsibilities
Please see the attached job description for more information on the role. If you have any questions regarding the role, please contact us.
Person specification
Qualifications
Essential criteria
- 3 GCSE's or equivalent
- Experience with IT including Microsoft Office
Desirable criteria
- Experience with NHS Computer Programmes
Experience
Essential criteria
- Previous Administration Experience within the last 2 years
- Previous Customer Service Experience / Liaising with Service Users
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rachel Latimer
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01423 553650
- Additional information
For further details, please see Job Description and Person Specification attached or contact Emma Oxtoby, Quality Assurance Lead - [email protected] / 01423 557706.
List jobs with Harrogate and District NHS Foundation Trust in Administrative Services or all sectors