Job summary
- Main area
- Endoscopy
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 421-LTUC-1289M
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Harrogate Hosopital
- Town
- Harrogate
- Salary
- £22,816 - £24,336 per annum pro rata
- Salary period
- Yearly
- Closing
- 09/07/2024 23:59
Employer heading
Endoscopy Clerical Officer
Band 3
Job overview
Endoscopy Clerical Officer (Reception and Bookings)
The post holder will provide a high quality support service within the Endoscopy Department for both admin teams (bookings/reception teams), both across the Trust and as such, will need to be able to communicate well with patients and their relatives, the general public and a wide range of multi-professional staff, internal and external to the Trust. A versatile approach is essential and the ability to cope with a large number of different tasks simultaneously is a prerequisite of this post.
The Endoscopy Support Officer is responsible for ensuring the correct and timely input of patient information onto the Patient Administration System (PAS), observing the rules of 'real time data entry'. All aspects of this role should be carried out in line with Trust Policies and Procedures on data collection and confidentiality.
The Endoscopy Unit has five procedure rooms in order to carry out a wide range of endoscopy procedures.
Main duties of the job
The Endoscopy Office and department is a very busy speciality which is responsible for the validation and management of patient waiting lists for Endoscopic procedures within HDFT. This includes patients waiting for in patient procedures as well as outpatient procedures and surveillance and also providing cover for reception / retrieval of patient medical records.
The administrative office supports the work of the clinicians and nursing staff within the department working closely with all members of the multi-disciplinary team and other departments.
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Detailed job description and main responsibilities
Person specification
Qualifications
Essential criteria
- Good general education – 5 GCSE’s or equivalent
- Willingness to undertake training and development in the role.
- Evidence of IT experience, significant experience in Microsoft Office.
Desirable criteria
- ECDL
Experience
Essential criteria
- Microsoft Office packages e.g. Word, PowerPoint, Excel and other IT skills acquired through training and practical experience
Desirable criteria
- Working in a fast-paced changing environment.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Andy Whitehead
- Job title
- Endoscopy Scheduling and Audit Manager
- Email address
- [email protected]
- Telephone number
- 01423 553333
- Additional information
Harrogate District Hospital
Harrogate
North Yorkshire
HG2 7SX
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