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Job summary

Main area
Imaging/Radiology
Grade
NHS AfC: Band 2
Contract
24 months (Fixed Term)
Hours
Full time - 37.5 hours per week
Job ref
421-PSC-1995A
Employer
Harrogate and District NHS Foundation Trust
Employer type
NHS
Site
Harrogate District Hospital
Town
Harrogate
Salary
£23,615 per annum (pro rata)
Salary period
Yearly
Closing
10/04/2025 23:59

Employer heading

Harrogate and District NHS Foundation Trust logo

Receptionist

NHS AfC: Band 2

Job overview

We have an exciting opportunity for a Receptionist to join our busy Imaging Service department. 

This post will be based in Harrogate Hospital and will support patients, visitors, and healthcare professionals with queries and appointments. 

If you have fantastic communication skills and confident working on a computer and want to make a difference , we want to hear from you.

Main duties of the job

The post holder will be required to provide a professional, efficient and comprehensive reception service within the department's reception desk, fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient treatment using paper based health records and information technology systems.

  • Be familiar with, and work to, the protocols and policies of the Imaging Services and Trust policies.
  • Closely liaise with other disciplines while remaining courteous to provide reliable and quality service to patients, relatives and carers, healthcare professionals, internal departments and outside organisations
  • Be aware of the Health and Safety aspects of staff and patients and to promote a safe environment to work in
  • Commit to further training as required by the role and when competent to, assist in the training of others.

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. 

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you! 

We offer colleagues:

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service. 

Please note:

  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application. 
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.  

 

Detailed job description and main responsibilities

The main aspects of the job involve first contact with Imaging Services patients.

This involves being able to communicate effectively with the patients while recording essential information onto IT systems efficiently.

You will work closely with a large multi disciplinary team including Radiographers, Doctors, Nurses and Administrative staff.

For further information, please see attached Job Description and Person Specification. 

Person specification

Qualifications

Essential criteria
  • • Educated to basic GCSE standard or equivalent
Desirable criteria
  • NVQ/QCF Level 2/3

Experience

Essential criteria
  • • Face to face dealing with the general public
  • • Working with IT systems
  • • Keyboard and PC skills
Desirable criteria
  • • Previous NHS experience
  • • Experience of dealing with patients
  • • Volunteering

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoMenopause Friendly EmployerAge positiveHSJ Best places to workMindful employer.  Being positive about mental health.Disability confident employerNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lewis Blamire
Job title
Admin Team Lead - Imaging Services
Email address
[email protected]
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