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Detailed job description and main responsibilities

• Provide clerical support to clinical staff in Specialist Children’s Services (SCS) and at the Child Development Centre in Harrogate (CDC).
• Cover of Reception & Paediatric Outpatient admin duties.
• Responsible for dealing with telephone calls, which may be sensitive in nature, from clients and external agencies and communicating this information to the relevant teams.
• Typing of reports, letters and emails as required.
• Registration of new patient referrals on Systm1 and maintaining up to date filing systems within CDC.
• Organise clinics ensuring appointment letters and other correspondence is sent in a

timely manner.

• Manage and collate electronic diary system and accesses electronic diaries for staff.
• Monitor office stock levels and submit electronic requisitions for office supplies, therapy    

and clinical equipment.

• Responsible for administrative tasks, scanning and inputting of data as requested onto electronic systems.
• Ensure office notice boards are kept up to date.
• Prepare papers for meetings and take minutes when required.
• Provide cover for admin staff in other areas of the service if required.
• Provide sickness and absence relief cover for other clerical staff.
• Any other duties as required and as appropriate to the grade.