Job summary
Employer heading
OPAT Administration Assistant
Band 3
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
An exciting opportunity has arisen in York Hospital Outpatient Antibiotic Therapy (OPAT) service for a Band 3 Administrative Assistant. This post is centred on the clinical activity within the department, managing patient appointments and providing administration support to the team. This post is essential to the effective running of the department.
You will need excellent communication and organisational skills and be willing to learn and develop new skills. You will need to be able to demonstrate the ability to work independently and be willing to be adaptable and flexible to meet the needs of this very busy department.
We are looking for a colleague who is positive, approachable, friendly, and able to work as part of a team, but also shows initiative and has a flexible and patient centred approach.
Main duties of the job
Key duties will include the following:
• Knowledge/awareness of confidential information and record keeping
• Providing administrative support for the team
• Dealing with enquiries from other healthcare professionals and patients via email / phone / in person
• General administration to support the smooth running of the service
To use the Trust's CPD (Core Patient Database) system and other data bases for which full training will be provided
• To use the Trust's CPD (Core Patient Database) system and other data bases for which full training will be provided
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Person specification
Qualifications
Essential criteria
- Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
- Word Processing and Computer literacy skills to RSA3/NVQ3 Level or equivalent demonstrable experience
Skills
Essential criteria
- Able to organise and prioritise own workload
- Able to function effectively as part of a Team
Experience
Essential criteria
- A minimum of 6 months Administration or Secretarial experience
Desirable criteria
- Experience in an NHS environment
- Experience of dealing with confidential information
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Katie Holgate
- Job title
- OPAT Clinical Nurse Specialist
- Email address
- [email protected]
- Telephone number
- 01904 752988
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