Crynodeb o'r swydd
- Prif leoliad
- Pre-op Assessment
- Gradd
- NHS AfC: Band 2
- Contract
- Parhaol
- Oriau
- Rhan-amser - 24.15 awr yr wythnos (Mon- Thurs 12-5pm and Friday 12-4.15pm)
- Cyfeirnod y swydd
- 264-6192546-SUR-A
- Cyflogwr
- Kettering General Hospital NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Kettering General Hospital
- Tref
- Kettering
- Cyflog
- £22,383 pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 08/07/2024 23:59
Teitl cyflogwr
![Kettering General Hospital NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/256.png)
Pre-op Admin Support
NHS AfC: Band 2
Trosolwg o'r swydd
A fantastic opportunity has arisen within the Pre-Assessment service at Kettering General Hospital to join a team with a vision to provide the best experience for patients.
You should be able to work as part of a very busy team and on your own initiative, as well as having excellent communication, organisation and interpersonal skills. You will need to be flexible and be able to manage a workload to meet pre-determined deadlines. You should have a proven clerical background, excellent customer focused communication skills, confidence in using basic IT systems and have the ability to work to tight deadlines.
Prif ddyletswyddau'r swydd
- To be able to work unsupervised using own initiative, managing, and prioritising own workload
- Answer telephone calls from patients and families and other external organisations in an efficient manner and document and escalate any messages in a timely manner.
- Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate.
- Deal with routine information/enquiries in a professional manner, using tact and diplomacy where there are barriers to understanding.
- To be professional and always maintain confidentiality and discretion and always comply with the terms of the Data Protection Act 2018 and local Trust policies.
- To provide full and efficient administrative support to the staff team including distributing incoming/outgoing mail, scanning, and photocopying as required.
- Managing incoming and outgoing emails.
- Organising maintaining filing systems.
- Ensure all patient demographics and contact details are kept up to date on CareFlow EPR.
- When required schedule patient appointments, coordinating with clinicians and other healthcare professionals.
- Printing and taking paperwork to designated area ready for pre-op clinic.
Gweithio i'n sefydliad
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
For further information on the full job description, role and responsibilities and the person specification, please see the attached PDF file.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Educated to GCSE level, or equivalent in English and Maths
- Good standard of written and spoken English
- Effective numerical skills
Knowledge & Experience
Meini prawf hanfodol
- Previous experience of administrative roles in OPD area
- Experience of managing and prioritising own workload and working to deadlines
- Understanding of the requirements regarding patient confidentiality
Meini prawf dymunol
- In depth knowledge of NHS PAS or similar administration digital systems
Skills
Meini prawf hanfodol
- Good working knowledge of IT applications (Word, Excel, E-Mail)
- Excellent customer service skills
Meini prawf dymunol
- Ability to deal with and manage conflict
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Karen Horner
- Teitl y swydd
- Senior Sister
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01536491306
- Gwybodaeth i gefnogi eich cais
Klaudia McGoldrick Clinic Co-ordinator 01536 493744
Rhestr swyddi gyda Kettering General Hospital NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector