Job summary
Employer heading
Volunteer
Volunteer
Job overview
Please note that volunteering is an unpaid role – we do not offer sponsorship as volunteering does not meet UK sponsorship requirements.
Are you retired and looking to give back to your local community?
We are looking for people for 2 specific volunteer roles within the Trust.
· Response Volunteer
· A&E Volunteer
Please clearly state in your supporting statement which role you are interested in. If you are looking for an alternative role then please return at a later date as different roles become available throughout the year.
Please be aware due to the high interest in these roles the vacancy may close earlier than advertised.
IMPORTANT - When you apply, in your supporting information please include the following:
· Which role do you want to do and why?
· Why do you want to volunteer at the hospital?
** Please note: If applicants do not meet the criteria, then the application will not be shortlisted. **
Our volunteers are an invaluable part of the hospital team. When you volunteer with us, you help to improve patient experience through supporting staff with patient care.
Main duties of the job
A&E Volunteer (Over 18’s)
· Provide directional support to guide patients to the correct areas within A&E and other parts of the hospital
· Chat & engage with patients
· Offer food & drink if allowed
· Ensure kitchen areas are clean
· Activity boxes – supporting older patients by engaging in activities to improve their wellbeing supporting Northamptonshire Carers Hospital team
· Sluice – Tidy rooms, ensuring stock for staff like alcohol wipes, specimen pots
· Linen trolleys – each area has different requirements, check the needs, and restock as required, ensuring it is tidy
This role is available Monday to Sunday between the hours of 8am-8pm.
Response Volunteer
· This role is based on the needs of the hospital and will involve working across all departments,
tasks are allocated when you come to the office to start your shift
· Collecting and delivering notes / swabs / medication / equipment & running errands from various departments / wards
· Providing a courtesy ‘Meet & Greet’ service (wheelchair training required)
· Assisting with patient / family video calls on wards
· Operating a library service to wards
· Visiting / chatting to patients who may not have visitors
· Assist with wellbeing rounds, offering drinks to patients
This role is available Monday to Friday between the hours of 8.30am- 4pm.
Working for our organisation
Kettering General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Northampton General Hospital and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Respect
Integrity
Courageous
Accountable
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Detailed job description and main responsibilities
For futher information regarding the role responsibilites and duties please refer to the job description and person specification attached.
Person specification
Qualifications
Essential criteria
- No specific qualifications are required for this role, although any relevant qualifications should be detailed on the application.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Volunteer Services
- Job title
- Volunteer Services
- Email address
- [email protected]
- Telephone number
- 01536 491599
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