Swydd wag: Digital Transformation PMO Delivery Manager, Northampton General Hospital NHS Trust, Northampton

Crynodeb o'r swydd

Prif leoliad: Digital
Gradd: Band 8b
Contract: Parhaol
Oriau: Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd: 265-6178426-A

Cyflogwr: Northampton General Hospital NHS Trust
Math o gyflogwr: NHS
Gwefan: Northampton General Hospital
Tref: Northampton
Cyflog: £58,972 - £68,525 Per Annum
Cyfnod cyflog: Yn flynyddol
Yn cau: 17/07/2024 23:59

Digital Transformation PMO Delivery Manager

Band 8b

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Key deliverables

To operate as a key member of the Group Digital Transformation and Innovation senior management team which oversees the effective delivery of all digital transformation and innovation within the Group.
Establish and maintain a logical and organised programme management office, including the management of papers, project documentation and the organisation of meetings, and lead on the creation and improvement of processes, procedures and tools.
To contribute the project and commercial cycle to the delivery of the programmes associated with the Group Digital Strategy, which includes a number of projects or initiatives of significant size, complexity and risk ensuring that they do not have an adverse impact on patient care and quality.
Work closely and integrate within the Digital Transformation & Innovation team, building trusted collaborative relationships overseeing the established governance, ensuring that appropriate progress updates and delivery reports are produced for the programme using the agreed template documentation.
Ensure alignment of digital programmes with Group and wider Integrated Care System (ICS) priorities and strategies – ensuring digital contributes to a cohesive ICS transformational picture.
Continuous improvement and sustained delivery of high-quality services within the Group.
Develop, maintain and manage a pipeline of activity for Digital.
Promote adoption of agile methodologies across project teams and in the wider Group.
Accountable for reporting on programme performance including, risk escalation, management and financial control.
Ensure project managers understand and have in place appropriate documentation for key project information including financial cost. Use data to track and monitor progress, and identify opportunities for improvement, ensuring focus on the areas which will have the highest impact.
Responsible in developing business justifications, business cases and project artefacts in collaboration with Business Unit operational teams, working to principles of Minimum Viable Bureaucracy.
Accountable for ensuring services are continually reviewed and improve the quality, effectiveness and safety of care, actively seeking out and learning the lessons from complaints, compliments, investigations and other information and intelligence.
Ensure smooth transition from programme and project delivery into sustained business as usual.
Create and foster a culture of innovation, exploring emerging technology and its application to the UHN Group ambitions.
Line management for the digital programmes team – including service, staff and budget.

Digital Transformation

Lead the adoption of agile methodologies across project teams and into the wider Group.
Shared responsibility for development of the disciplines of service design and user research to support product development.
Lead on management of prioritisation process for digital transformation deliverables across the Group– working with stakeholders to reach consensus for the good of the Group, staff and patients.

Project assurance

Accountable for the management of programme: milestone delivery, interdependency of deliverables, risks and issue and mitigations, change and configuration.
Responsible in ensuring every project within programmes team has an appropriately scoped project plan with clear roles, responsibilities accountabilities, timescales for delivery and benefits realisation metrics against which delivery can be monitored.
Proactively manage changes in programme scope, identify potential crisis and devise contingency plans in conjunction with appropriate colleagues.
Developing and providing key operational management data and programme reports, for review and use by the necessary Programme Board
Lead and manage development of programme assurance processes, governance and standards.
Where appropriate prepare, conduct and lead internal Gateway Reviews which will involve the analysis, interpretation and judgement of highly complex information

Partnership working

To develop and maintain strong partnerships and working relationships with Digital and Data leaders across the ICS and region so that initiatives are always developed in line with the wider healthcare system, based on lessons learned.

Management and leadership

Develop, lead, and support individuals and teams that are highly skilled, effective, engaged and highly motivated.
Ability and capacity to quickly absorb and understand large amounts of complex, service, financial, legal and policy information, whether in written, verbal, numerical, analytical and electronic forms.
Ensure best practice in managing staff is adopted and maintained within your team, including being responsible for regular performance appraisal, effective two-way communication and implementation of processes to ensure personnel work in a responsible, safe manner and have due regard for health & safety regulations.
Challenge existing practices, ensuring that progressive solutions, which consider models of best practice, are incorporated into service plans.
To drive through the delivery of ambitious targets to continually improve performance within the service area.
Interpret and lead on the local implementation of new policies applicable to the management of data and digital technology across the Trust and managing cultural change as required to embed new ways of working.
Responsible for managing budget and cost centre for digital programmes.
Take shared responsibility for the financial performance of the Service, including achievement of financial targets, balancing potentially conflicting demands of budgetary requirements.
Deputise for the Head of Digital Transformation and Innovation as required.

Manyleb y person

Knowledge & Experience

Meini prawf hanfodol

Experience and understanding of a project or programme management methodology including setting project objectives; determining project scope and deliverables; developing a robust project plan; risks and issues management and monitoring and reporting arrangements.
Evidence of continuing professional development
In depth specialist professional knowledge across a number of disciplines (e.g. Digital transformation, product development, project management, service design, risk management, assurance and compliance and staff management)
Proven experience of effectively managing large complex programmes from brief through to delivery, including risk management and change control
Highly developed, specialist knowledge and experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple services or organisations
Proven experience of managing prioritisation process and associated dependencies across significant, complex programme of work
Proven experience in development of programme assurance, governance and standards
Track record in successfully delivering major operational service improvement initiatives demonstrated by quantifiable metrics
Experience in resource management – managing workload priorities across multi-functional teams
High-level awareness of Board-level working in a complex and changing organisation
Experience of line managing staff including staff development and recruitment
Experience delivering presentations to range of stakeholders including large group
Experience leading, motivating, managing, and developing high-performing teams
Experience of strategic thinking
Experience of working with a wide range of stakeholders using different approaches relevant to the audience
Budget management experience

Meini prawf dymunol

Working at a senior level in specialist area
Detailed knowledge of the provision of health services
Experience of working within the NHS
Experience and understanding of agile methodology and thinking

Education, Training & Qualifications

Meini prawf hanfodol

Educated to Masters level education or equivalent level or equivalent experience working at a senior level leading digital transformation programmes in a complex environment

Meini prawf dymunol

Detailed knowledge of the provision of health services
Working at a senior level in specialist area
Project Management qualification
Quality improvement methodology qualification e.g. QSIR
Agile delivery qualification e.g. ScrumMaster, AgilePM.

Skills

Meini prawf hanfodol

Highly developed decision making and organisation skills
Ability to apply appropriate project management methodologies according to the risk, scope and scale of a project
Ability to manage the delivery of multiple activities in parallel, identifying and resolving potential delivery conflicts in advance
Ability to analyse and appropriately present often highly complex information, identify necessary action and make recommendations and follow these through including creating papers for, and presenting at, Board level Committees
Ability to self-motivate and work on own initiative and organise own workload and that of the team, to work effectively
Ability to adopt an adaptive leadership style to deliver strategic programmes in a politically sensitive and complex environment
Excellent interpersonal skills, including negotiation and influencing, and managing programme and team performance effectively.
Excellent verbal communication skills; ability to build rapport with a wide range of stakeholders at all levels and to develop wider networks
Excellent written communication skills; ability to convey highly complex information in a way that is understood by a range of target audiences
Ability to support wider senior management team within Digital Transformation and Innovation, working together to create a supportive and engaging working environment for teams
Excellent influencing and negotiation skills – both internally and externally
Personal resilience

Key Competencies/ Personal Qualities & Attributes

Meini prawf hanfodol

Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Highly motivated, hard-working individual with drive and determination to deliver
Commitment to personal development
Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
Ability to travel between the Kettering and Northampton Hospital sites and other sites across the Group (where postholders are required to travel as part of their role)
Passionate commitment to embedding diversity and equality internally and externally

At Northampton General Hospital we provide general acute services and hyper-acute stroke, vascular and renal services to people living in Northamptonshire. As well as this we are an accredited cancer centre and provide cancer services to a wider population of Northamptonshire and parts of Buckinghamshire.

We are proud to be the first hospital in the UK to have obtained Pathway to Excellence® designated accreditation from the American nurses credentialing centre (ANCC).

We celebrate staff achievements and value the importance of working as one big team. That’s why we talk about Team NGH. It’s all about working together to provide the best possible care for our patients and supporting each other to grow and develop our skills. We are driven to helping you to be the best you can be.

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Apply today and join the largest family in Northamptonshire.

Our Excellence Values:

Compassion
Respect
Integrity
Courageous
Accountable

To apply for this post, scroll down to the bottom of this page and select “apply online now”.

In submitting an application form, you authorise Northampton General Hospital to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

Due to the high number of applications received we are unable to respond to each application individually. If you have not been contacted within 4 weeks of the closing date you have been unsuccessful in this application.

For further information on nursing, apprenticeships, A&E or any other departments please visit our specific website or pages that are indicated on the right hand side of this advert.

Northampton General Hospital NHS Trust recognises that staff of differing backgrounds and life experiences enrich our workforce and bring different skills and knowledge. We therefore encourage and welcome applications for our vacancies from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE VACANCIES PRIOR TO THE ADVERTISED CLOSING DATE WHEN WE ARE IN RECEIPT OF SUFFICIENT APPLICATIONS