Job summary
- Main area
- Paediatrics
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Four days per week worked flexibly over 5 days)
- Job ref
- 265-6814620
- Employer
- Northampton General Hospital NHS Trust
- Employer type
- NHS
- Site
- Children's Outpatient Department
- Town
- Northampton
- Salary
- £24,071 - £25,674 per annum / Pro Rata
- Salary period
- Yearly
- Closing
- 29/01/2025 23:59
Employer heading
Health Care Assistant Children's Outpatient Department
Band 3
Job overview
Carry out routine health monitoring for children and document accurately
Chaperone patients whilst doctor carries out examinations.
Assist with the smooth running of individual clinics and system booking on a day to day basis.
Provide cover for the reception area greeting patients and visitors and dealing with enquiries.
Liaise with Members of the Trust to include Medical Secretaries, Medical Records, Consultants.
Main duties of the job
To provide a friendly, courteous and efficient reception service greeting parents and children upon arrival. To understand the work of the outpatient team and take a proactive role in ensuring the smooth running of all clinics
To accurately measure and accurately record children’s observations, weight, height, urinalysis etc., reporting any abnormalities to the clinician.
Ensure all information is given to patients both verbal and written
Ensure adequate and economical levels of stock items are ordered and maintained.
Receive, action and forward messages as necessary.
Escort children and their families within the hospital.
Ensure children’s specimens are taken to the laboratory as required.
Be responsible for the cleanliness and day to day maintenance of the outpatient department including the cleaning of medical equipment. Ensuring there is adequate medical equipment and stationary in clinic rooms.
Apply communication and negotiating skills to form professional relationships with parents and children, respecting their views, culture, individuality and diversity.
Working for our organisation
**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications**
Northampton General Hospital NHS Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential.
The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Detailed job description and main responsibilities
Demonstrate a commitment to own development and development of the role.
Demonstrate clinical excellence and high standards of nursing practice to other staff.
Abide by the HCA code of conduct, adhering to hospital policies and procedures.
Will be appraised annually and personal development plans formulated.
To attend mandatory training in line with the Trust policy.
To maintain standards of conduct and dress in accordance with the Trust policies/procedures.
To attend when possible team/unit meetings.
Person specification
Education, training and qualifications
Essential criteria
- Educated to GCSE or equivalent.
Desirable criteria
- Willingness to undertake NVQ level 3
- NVQ 2 or above
Knowledge and experience
Essential criteria
- Experience of working in Customer Service
Desirable criteria
- Experience of working in a health care setting
- Basic Health Care Assistant competencies achieved
- Experience of working in Children’s Outpatients
Skills
Essential criteria
- Good verbal and Non verbal communication, written and listening skills
- Able to work without direct supervision and able to seek support.
- Planning and organisational skills
Desirable criteria
- Willingness to undertake further training
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Simeon Law
- Job title
- Senior Nurse, Children's Outpatients Department
- Email address
- [email protected]
- Telephone number
- 01604 545290
- Additional information
Simeon works flexible hours and will return your call when available
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