Job summary
Employer heading
Administration Support
Band 2
Job overview
We have an exciting opportunity for a Band 2 Administrative Support to join an evolving and inclusive team to provide administrative support to Adult Community Healthcare Services community nursing teams across Northamptonshire. We are looking for a dynamic individual, with great team working qualities and an interest in learning new tasks in order to support wider teams. Candidates must be flexible and able to use their own initiative to organise their own workload dependent on the priorities and requirements at the time. Good IT skills and flexibility are essential for this role. There is the option to access further training whilst you are in post.
The post holder will work alongside an established countywide administration team supporting the community nursing team across the county. You will be based at Campbell House in Northampton but will need to be able to travel to other county bases at times, therefore, a UK license and access to a vehicle is required.
37.5 hours per week, M-F, permanent post, West Team – based at Campbell House, Northampton.
Main duties of the job
Key responsibilities:
• Working alongside locality colleagues to deliver required business administration support to the service
• Basic letter formatting, spell checks & grammar checks
• Creation of spreadsheets including basic tables & order data
• Administration of the e-roster system including data input, amendment to shifts, change in availability, booking shifts, and the running of auto-roster
• ESR skills – booking & completing Mandatory Training & inputting own supervision
• Able to learn System 1 tasks including letters, document attachments, adding a record of contact to the Clinical Record, send & receive action/tasks, accept
referrals and adding pre-written care plans
• Upload content to ACHS Comms site as required
• Able to navigate Staff Room and use the Search function to locate documentation as required
• Able to navigate to SMART and run reports as required
• Able to order and raise purchase orders & receive goods. Stock control of stationery
• Communicating at all levels in knowledgeable and professional manner
• Contribute to the writing of Standard Operating Procedures (SOPs)
Working for our organisation
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.
Person specification
Essential
Essential criteria
- Good level of general education or equivalent knowledge and competency.
- Knowledge of Outlook email package and Word and Excel
- Own transport and be able to travel to other Trust base if required
- Excellent time management skills required to manage workloads
- Effective communication skills are essential, the post holder will be dealing with complex and sensitive information.
Desirable criteria
- Previous Experience of similar role within the public sector (Health)
- Some experience in an administrative position
- Experience of working individually and as a team
- Experience of working with e-roster software or equivalent
Essential
Essential criteria
- Good general level of education to GCSE level or equivalent knowledge and competency.
- Effective communication skills are essential, the post holder will be dealing with complex and sensitive information.
- Must be able to travel independently to other Trust sites
Desirable criteria
- Previous Experience of similar role within the public sector (Health)
- Experience of working with e-roster software or equivalent
- Experience of working individually and as a team.
- Some experience in an administrative position
- Demonstrate knowledge of a range of office procedures, IT software programs, including Excel
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amanda O'Reilly
- Job title
- Team Lead West
- Email address
- [email protected]
- Telephone number
- 07543 509726
- Additional information
Mitchelle Skelton 07562 437 127
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