Job summary
- Main area
- Administrator
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 18 hours per week (hours to be agreed at appt)
- Job ref
- 270-TF249-ACS
- Employer
- Northamptonshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Highfield Clinical Care Centre
- Town
- Northampton
- Salary
- £22,816 - £24,336 pa pro rata
- Salary period
- Yearly
- Closing
- 28/07/2024 23:59
- Interview date
- 05/08/2024
Employer heading
Dietetic Admin Support Worker
Band 3
Job overview
You will need to like working with people and have good communication and IT skills. You will deal with telephone calls, post and email queries and process referrals and book appointments for referred patients using SystmOne. You will closely with the other dietetic admin staff, dietitians and the dietetic lead to help develop the service. The post is for 18 hours/week and days worked will be agreed at appointment. There is the possibility of more hours. This post is not suitable for home working
Main duties of the job
The role includes:
- retrieving telephone messages and actioning them appropriately and making outbound telephone calls as necessary
- sorting incoming post and actioning – ensuring outgoing post is sent daily
- actioning e-mails into the department
- ordering of stationery and equipment
- formatting of resources and patient leaflets
- processing referrals into the department, actioning them appropriately and booking clinic appointments / groups for general outpatients clinics and the weight management service
- setting up clinics using SystmOne and processing tasks into the department using Systmone
- reviewing activity on reports e.g. Referral to Treatment reports (RTT) and actioning appropriately to improve data quality
- supporting the service lead with admin tasks such as completing trust forms/processes, recruitment and induction
- other ad-hoc administrative duties such as data cleansing, reporting of IT issues, archiving, patient access requests, supporting the smooth operation of the office
Working for our organisation
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.
Person specification
good experience of IT tems
Essential criteria
- range of experience with IT , especially healthcare systems
professional skills
Essential criteria
- experience in prioritising, team working and demonstrates good communication skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Alison Scott
- Job title
- Professional lead dietetics
- Email address
- [email protected]
- Telephone number
- 03000 270069
List jobs with Northamptonshire Healthcare NHS Foundation Trust in Allied Health Professions or all sectors