Job summary
- Main area
- Team Administrator
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 270-TF058-MH-B
- Employer
- Northamptonshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Campbell House
- Town
- Northampton
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 08/07/2024 08:00
Employer heading
Team Administrator
Band 3
Job overview
An exciting opportunity has arisen for a Team Administrator to work within the Community Mental Health Teams based at Campbell House. The post hours will be Monday to Friday 9am-5pm and we are hoping to recruit full or part time staff for these vacancies.
We are seeking individual who are enthusiastic, compassionate, flexible and creative in their approach and can work alongside nursing staff and the wider multi-disciplinary team to provide quality and effective administrative support.
Main duties of the job
The post holder will provide a comprehensive administrative assistant/secretarial service to support duties associated with the service they are working in. Good organisational ability, strong IT skills (including use of Microsoft packages) and flexibility are required. You will be required to provide minute taking and agenda preparation administrative support.
You will be expected to have excellent communication skills and a calm, positive and helpful attitude as the person dealing with incoming calls from potentially distressed service users or carers.
You must be reliable and flexible to meet service needs, and used to working in busy environment.
You will be part of a supportive team, in a valued role.
Working for our organisation
NHFT welcomes applications from people, regardless of age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, marital or civil partnership status or pregnancy or maternity status.
We would encourage applications from groups who are currently underrepresented in the organisation. In particular, applications from disabled people (with both visible and non-visible disabilities), people from black and minority ethnic communities and lesbian, gay, bisexual or transgendered (LGBT) people.
Car owner/driver and current driving license essential or access to a car as you may be required to cross cover other sites (unless you have a disability as defined by the Equality Act 2010)
Please note that the advert may close early if sufficient number applications have been received.
Detailed job description and main responsibilities
KEY RESPONSIBILITIES:
- To provide comprehensive administration support to the Team members using IT systems effectively, including Internet/Intranet, Email, Windows, Excel, and System one
- To receive incoming telephone calls, and deal with queries where possible /or take accurate messages and direct to the appropriate recipient
- To deal with all incoming correspondence including the generation of replies on own initiative
- To generate a range of documentation including letters and reports to a professional standard. This may include the composition of letters to GPs/consultants and other professionals on behalf of the team the contents of which may include updates / discharge information / medication change requests / Easy read and any other information relating to patient care
- Assist with producing correspondence, reports and proposals all of which requires maintaining excellent communication links with colleagues within the Service to ensure reliable and efficient dissemination of information
- To provide support and cover for tasks when required and for other Band 2 and Band 3 colleagues within the service.
N.B. This job description is not intended to be an exhaustive list of duties and responsibilities, but indicated the key responsibilities of the post. The post holder may be required to undertake other duties as required, commensurate with the grade and/or hours of work, either at the original place of work or at any other of the Trust’s establishments.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level in Maths and English or equivalent
Skills & Attributes & Experience
Essential criteria
- Good written & verbal communication skills
- Computer literate and competent in the use of Microsoft packages
- Positive and helpful attitude toward mental health service users and carers
Desirable criteria
- Previous experience in a healthcare setting
- Previous experience of using the Systmone electronic patient record system
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michael Rourke
- Job title
- Operational Manager
- Email address
- [email protected]
- Additional information
Charmaine O'Dell, Operational Manager
charmaine.o'[email protected]
List jobs with Northamptonshire Healthcare NHS Foundation Trust in Administrative Services or all sectors