Job summary
- Main area
- Medicine
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 214-MED-6408556
- Employer
- Sherwood Forest Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Newark Hospital
- Town
- Boundary Raod
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 11/07/2024 23:59
Employer heading
Newark Patient Pathway Coordinator
Band 3
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We would love you to join us.
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Job overview
We are excited to announce a new opportunity for the role of Patient Pathway Co-ordinator based at our Newark site to work along side our other Patient pathway coordinators within the Medicine division. This position primarily involves managing our new Insourcing service on a Permanent contract. It's an ideal opportunity for individuals looking to gain experience in PPC administration or eager to learn a new specialty.
As a Patient Pathway Co-ordinator, you will play a crucial role in managing our Insourcing service. This position requires excellent communication skills, empathy, and the ability to effectively prioritize workload. You will work closely with a highly efficient team to ensure the smooth day-to-day management of patient pathways.
Main duties of the job
To understand the role in more detail, please read the attached job description and person specification document.
Working for our organisation
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Detailed job description and main responsibilities
To understand the role in more detail, please read the attached job description and person specification document.
Person specification
Knowledge
Essential criteria
- Computer literate, with experience of using a keyboard with a high level of accuracy.
- Knowledge of NHS or service provider in general
- Thorough knowledge of healthcare administrative systems and processes
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Desirable criteria
- Sound office clerical background providing knowledge of relevant procedures.
- Experience of using a full range of IT/Patient data systems – As applicable to speciality
Qualifications
Essential criteria
- Good general education with GCSE Maths and English at grade C or above.
- RSA II (or equivalent)
Desirable criteria
- ECDL
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- Institute of Health Records & Information Management Diploma (IHRIM)
- Shorthand speeds of 80wpm
Further Training
Essential criteria
- On the job training.
Desirable criteria
- Supervisory training
- Experience of managing health & safety issues
Experience
Essential criteria
- Quality Customer Service
- Some experience providing required
- NHS knowledge and qualification equivalences if necessary.
Desirable criteria
- Experience of supervising staff
Contractual
Essential criteria
- Regular attendance and willingness to work flexible hours as necessary
If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.
Please note that we no longer accept handwritten/paper applications and that the email address given on your application will be used for all correspondence regarding this post.
We reserve the right to close a vacancy before the closing date if a sufficient number of applications have been received. Priority for vacancies at the Trust will be given to existing employees of Sherwood Forest Hospitals NHS Foundation Trust whose roles are currently at risk of redundancy due to organisational change.
Only applications received on or before the closing date will be considered for short listing. This is to ensure that the Trust meets its commitment to Equality of Opportunity.
In submitting an application, you authorise Sherwood Forest Hospitals NHS Foundation Trust to confirm any current and previous NHS Service details and you agree to the Trust obtaining and transferring personal date held about you, including Occupational Health data (inoculations and screening tests). This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and the money will then be invoiced to you once you've commenced employment. The current price of a check is £40 plus VAT for an enhanced and £23 plus VAT for a standard check. If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, you should call or email the dedicated sensitive applications team before submitting your application. The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.
Proposed for us: Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. Whilst Covid-19 vaccination is not a condition of employment at this present time unless you work in a Care Home facility, we continue to encourage our current and potential colleagues to get vaccinated. There is helpful advice and information about the Covid-19 vaccination and how to access it at: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lauren Thorley
- Job title
- Operational Support Officer
- Email address
- [email protected]
- Telephone number
- 07717819934
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