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Job summary

Main area
Administration
Grade
Band 2
Contract
Permanent: 8.30 - 5.00 Tuesday - Friday
Hours
Part time - 30 hours per week (8.30 - 5.00 Tuesday to Friday)
Job ref
186-803-24-GH
Employer
Nottinghamshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Cotgrave Health Centre
Town
Cotgrave
Salary
£22,383 per annum (pro rata for part-time)
Salary period
Yearly
Closing
14/07/2024 23:59

Employer heading

Nottinghamshire Healthcare NHS Foundation Trust logo

Clerical Officer / Receptionist

Band 2

Job overview

An exciting opportunity has arisen for an enthusiastic individual to undertake the role of Clerical Officer/Receptionist within our health centres. As a member of the administration team you will ensure a high quality reception and efficient administration service is provided to staff and patients.   This post is based at Cotgrave Health Centre

Main duties of the job

You will be required to have good written and verbal communication skills as the role entails liaising with staff, clients and other agencies at all levels.  You may be required to work at other health centres across the county so ability to travel a necessity.

 

Working for our organisation

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire.  We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions.  We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!

#TeamNottsHC

Detailed job description and main responsibilities

You should have previous reception, clerical and computer experience, good keyboard skills and be educated to GCSE or equivalent level, with NVQ Level 2 in Business Administration.

You should be able to work on your own initiative and be flexible to work within Health Centres across the region covered by Local Partnerships.

Please note that this post does not meet the pay level required for a Skilled worker visa. 

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. 

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa 

Person specification

Qualifications

Essential criteria
  • Minimum OCR/RSA II typing/word processing or equivalent
  • NVQ2 Business & Administration or working towards
Desirable criteria
  • ECDL or equivalent

Experience

Essential criteria
  • Customer service experience
Desirable criteria
  • Experience of working in an office environment
  • SystmOne or RiO

Skills

Essential criteria
  • Good verbal / written & communication skills
  • Excellent IT skills and knowledge of IT systems
  • Excellent telephone manner
  • Ability to work as part of a team

Knowledge

Essential criteria
  • Awareness of confidentiality requirements (GDPR)

Values and Behaviours

Essential criteria
  • • All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
  • • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Employer certification / accreditation badges

Employers for CarersApprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Marian Tainton
Job title
Centre Manager
Email address
[email protected]
Telephone number
0115 9529422
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