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Job overview

Child and Adolescent Mental Health Services (CAMHS) multi-disciplinary teams provide a comprehensive range of services to children and young people from birth to age 18 across Nottinghamshire. These include in-patient, community, out-patient, paediatric liaison, specialist neuropsychiatry, substance misuse, youth offending and services for looked after children. We provide outpatient services at various clinic bases and in acute hospital settings, as well as visiting children and young people in their homes and schools. 

We are looking for an apprentice administration/reception assistant to join our exciting team.

Main duties of the job

1. To provide general office and administration support services.
2. To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc
3. To communicate with staff and visitors on a daily basis, providing support where required and working to help resolve any issues
4. Assist the administrative team to arrange and administer meetings, including booking venues, the preparation and distribution of papers
5. Under supervision produce accurate letters, reports and maintain databases etc, as required
6. Under supervision develop and maintain administrative support systems and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly
7. To assist with the ordering of supplies as appropriate
8. Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team
9. To record and securely store information relating to confidential matters and enquiries
10. To undertake an annual appraisal to identify any necessary personal development required to meet the objectives of the Team, and to further develop the post-holders’ skills and role
11. The post-holder will be required to undertake essential training as and when required

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment