Job summary
- Main area
- Estates & Facilities
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 164-6774484-A
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Both
- Town
- NOTTINGHAM
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 05/02/2025 23:59
Employer heading
Security Systems Team Leader
Band 3
Job overview
This role is responsible for leading a team of CCTV Operators and Access Control Team, in their duties. Ensuring that their team are adequately trained to give the Trust staff, patients and visitors advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services.
The post holder will assist the Security Assistant Manager in managing the CCTV and Access Control system on all NUH sites.
In the absence of the Security Shift Team Leader due to annual leave/ illness, the role may occasionally require assistance in delivering a uniformed specialist service and to lead a team across various departmental functions. This includes ensuring that patients, visitors, and staff receive guidance and that a safe and secure environment is maintained in accordance with legal requirements, particularly during emergency situations, which involves key security responsibilities.
A critical aspect of this position involves managing situations with challenging patients, visitors, and staff, especially in scenarios such as smoking violations, abusive behaviour, car parking incidents. The Trust has established policies and guidelines for the prevention and management of violent and abusive conduct, and this role will require you to support the implementation of these agreed-upon techniques.
Main duties of the job
The post holder responsibility include managing the review of CCTV footage requests from external organisations such as the police, to complete redaction requests as requested from the Assistant Security Manager, managing the release of CCTV footage requests, to manage and approve access control requests, to collate CCTV and Access Control monthly reports as requested by the Security Management Team. Having knowledge of Security systems including infrastructure would be advantageous.
To manage the duties and conduct of the CCTV Operators during their shift (which may include car parking related activities). This includes a responsibility for the recording the Officer’s time & attendance in the absence of the shift team leaders, their appearance and equipment. To coordinate with the Assistant Security Manager for the team’s requirements during office-hours.
You will be responsible for making rota adjustments and requesting relief staff outside of office hours as needed due to unforeseen operational demands (such as in response to a serious incident) or to cover for staff absences (including sickness, non-attendance, or emergency leave).
It is crucial to ensure that Security Officers are assigned duties for which they are trained and licensed, and that they conduct themselves professionally in alignment with the Trust’s values and behaviours.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please refer to the job description and person specification attached to the advert for the full details.
Detailed job description and main responsibilities
Please refer to the job description and person specification attached to the advert for the full details.
Person specification
Training & Qualifications
Essential criteria
- In date SIA Guarding Licence
- In date Public Space Surveillance (CCTV) Licence
- NVQ Level 2, or similar, in Maths and English
Desirable criteria
- First Aid responder training or similar
- NVQ Level 2, or similar, in security related subject
Experience
Essential criteria
- Previous experience of working with the public in a security related role
- Experience of leading a small team
- Experience of working alone and with minimum supervision whilst undertaking security duties.
Desirable criteria
- Experience in dealing with people in a healthcare environment
Communication & Relationship Skills
Essential criteria
- High level of verbal communication / customer service skill.
- Ability to work as part of a small team
- Caring, polite and friendly demeanour.
Desirable criteria
- Proven communication skill in dealing with vulnerable people and potentially distressing situations.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Glynn Osborne
- Job title
- Assistant Security Manager
- Email address
- [email protected]
- Telephone number
- 07812 279459
- Additional information
Leo Hibbert
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